Integrations & Payment Collection

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How to submit customer profiles in your Authorize.net CIM?

With the 123FormBuilder - Authorize.net payment gateway integration you can create customer profiles in your Customer Information Manager from Authorize.net through form submissions, besides… Read more

Big Contacts

You may use the 123FormBuilder - Big Contacts integration to create new contacts in your Big Contacts account upon form submissions. Follow our step-by-step… Read more

Can form users complete payments only if their submissions are approved?

Yes, you can add the option to charge your form users only when their submissions have been approved. For what is it good for?… Read more

NationBuilder error code: 401. How do I fix this for my web form?

These steps may be followed whenever you encounter other NationBuilder errors (such as 400, 402 or 403). If your 123FormBuilder - NationBuilder integration returned… Read more

I get an error code for my NationBuilder integration (409). What to do?

If you have received the 409 error code, it means someone submitted the form with an existing email address that has already been registered… Read more

Authorize.net error codes: How to prevent them on your order form?

Once you have enabled the Authorize.net payment gateway for your online order form on 123FormBuilder, some errors might occur while your clients submit your… Read more

How to create WordPress posts through form submissions?

On 123FormBuilder you can create new posts in your WordPress site through form submissions. You'll need the 123FormBuilder plugin for WordPress and the steps… Read more

How to map multiple form fields to description area in Zendesk?

You can map multiple form fields to the description area of your Zendesk tickets created through form submissions. In the Settings → Application section of… Read more

How to match choice fields in your Zendesk integration?

In the 123FormBuilder - Zendesk customization lightbox, you can match your form's input fields and choice fields with fields from your Zendesk account. When… Read more

The Zendesk integration doesn’t validate my login data. Why?

After you have added the 123FormBuilder - Zendesk integration to your form, you might encounter an error on the application box that states you… Read more

Marketo

Use the 123FormBuilder - Marketo integration to send leads to one or more lists from your Marketo account. Go to the Settings → 3rd… Read more

Can form users edit submissions after payment?

Using payments on your form is not compatible with the Allow respondents to edit delivered submissions at a later time option from the Settings… Read more

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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