Integrations & Payment Collection

The submission set to be delivered after payment does not arrive on 123FormBuilder. Why?

Sometimes, when creating and using PayPal order forms, when you send an email after the payment, the submission does not arrive in your inbox… Read more

[AppExchange – 123FormBuilder] Duplicate management when creating records

Duplicate records cause trouble for the business, as well as the admin. Clients may get angry if multiple sales reps contact them with the… Read more

Error: The record could not be created in the [ObjectName] object. Reason: Use one of these records? | 123FormBuilder

Why does it show up? The error message indicates that you have a Duplicate or Matching Rule active in your organization. The new record… Read more

123FormBuilder and Evernote Integration

Use the 123FormBuilder - Evernote integration to let your friends, business partners, colleagues, and clients send you notes and reminders in a private or… Read more

Error: Value does not exist or does not match filter criteria

When/Why does it show up? The Salesforce default error message for an invalid filter lookup data is "Value does not exist or does not… Read more

Error: The record could not be created in the [ObjectName] object. Reason: required fields are missing: [Field name] | 123FormBuilder

The "required fields are missing" error indicates that there is a required field in your Salesforce object that has not been mapped or has… Read more

[AppExchange – 123FormBuilder] Field Types

Salesforce Field Label 123 Field Label Lookup Has to be mapped with a lookup you create under the Lookup tab. Checkbox Multiple Choice Currency… Read more

123FormBuilder and GetResponse integration

In order to integrate your 123FormBuilder form with GetResponse, you'll have go to Integration section and search for GetResponse. By enabling the GetResponse integration on… Read more

[AppExchange – 123FormBuilder] Forms for Salesforce Communities

With Salesforce Communities you can create a secure community and engage directly with your customers, partners, or employees. So let’s take a look at… Read more

How to integrate 123FormBuilder with Google Calendar

The 123FormBuilder - Google Calendar integration allows you to create forms from which your visitors can: Create events directly into one of the calendars… Read more

How can I charge a recurring monthly subscription on 123FormBuilder?

Go to the Form Editor's Payments section of your form, add the payment gateway you want to use, and tick the Use recurrent payment option.… Read more

123FormBuilder – NationBuilder integration with Tags assignation

With the 123FormBuilder - NationBuilder integration, you can send form data and tags to your nation's contact list. Go to the Integrations section of your… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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