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Error: The record could not be created in the [ObjectName] object. Reason: required fields are missing: [Field name]

The “required fields are missing” error indicates that there is a required field in your Salesforce object that has not been mapped or has not received a value.

Required fields are missing error

Why does it show up?

There are two possibilities:

1. When a required field in Salesforce is not completed on the form.

To solve this, we suggest making the 123 Form Builder fields required as well. This way users can’t send the submission without the information requested by Salesforce.

2. When not all required Salesforce fields are mapped.

When you add an object, all the required fields pertaining to that object will be automatically loaded and showcased with an asterisk. Check your form’s Object mappings to make sure that all required fields are listed.

In the following example, the Opportunity object has 3 Salesforce fields required: Name, Stage, and Close Date.

Salesforce object mapping

If the form is not loading all your required fields, delete the mapping and add it again. Once you have all your Salesforce required fields displayed on the left side column, map them with your form fields.

We recommend creating the 123 Form Builder Object Mapping after you finish customizing your Salesforce fields.

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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