UPDATED: APR 8th, 2022

Terms of service

The services provided by 123FormBuilder can be used by any person if the terms of service are respected. We have the right to disable accounts that are suspected of using our service for illegal activities. You should read these terms and conditions (“Terms”) carefully before using this website and its services. Using 123FormBuilder.com or any other app that’s branded under our name (the “Website”) indicates that you accept these terms regardless of whether or not you choose to register with us. If you do not accept these terms, do not use the services we provide.

Introduction

Our platform is available to customers in a variety of plans & packages that might vary from free packages to trials or other types of paid subscriptions. Our current offering is described on our Pricing page.

The website and its services comply with applicable privacy laws and we are making efforts to adjust for the specific requirements of other markets. For any specific questions related to regulatory aspects, please contact our team. We are not liable for losses or costs caused by abnormal and unforeseeable circumstances outside our reasonable control, which would have been unavoidable despite all efforts to the contrary, for example, delays or failures caused by industrial action, problems with another system or network, third party viruses or malware, mechanical breakdown or data-processing failures. These terms shall be governed by and construed in accordance with Romanian law. Disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the Romanian courts. You should also read the terms and conditions of each complementary platform that 123FormBuilder integrates with if you are using such integrations.

You may access the main page and information of the Website without registering your details with us. Still, the majority of the functionalities of the Website and proposed services are available only after your registration and you shall be deemed to have accepted these Terms in full by registering. If you do not accept these Terms, you must leave the Website immediately. We may update the Terms at any time and recommend checking for updates periodically or when notified of such updates by email. Where you have registered for additional services (possibly external) you may also be subject to additional Terms and Conditions imposed by the specificity of the services, which we suggest reading carefully to address your questions.

Confidentiality

We collect just the amount of personal information that is needed to create and maintain your account. Users can access and update personal information in the My Account section. We will neither disclose your personal information nor sell it to anyone. We never read the messages received through your forms. Your IP, personal information, and received data are confidential and will never be released, except by request from authorities. We always include an opt-out method to our direct marketing messages.

Form records are private and can be used exclusively by the account owner. 123FormBuilder never discloses the content of submissions under any circumstance, unless specifically requested by legal authorities. Submissions are stored securely on our AWS hosted servers and are protected against misuse, interference, and loss, as well as from unauthorized access, modification, and disclosure.

The forms you create on our site can be shown, unfilled, to the visitors of our site, to show them the results that can be achieved with the solution we provide. You are invited to recommend our services to anyone who might find them useful.

Any web form or survey created by the end-user using the translated versions of 123FormBuilder framework and products, along with any information gathered through those web forms and surveys, belong to the end-user and neither 123FormBuilder nor the Customer can hold ownership over them or be liable for them.

Security

All forms are hosted on AWS infrastructure, on servers located in the US and in the EU. Our platform is monitored 24/7 and we consider security our top priority. All forms are protected through 256-bit SSL encryption, irrespective of the service plan that the account owner is on (free or paid). Apart from SSL encryption, forms can be protected in various other ways: anti-spam features, IP filtering, HIPAA compliance, etc. Please read more about our security features here.

Should you as a client, or a mandated third party, need to perform a pentest on our platform, it is forbidden to do so without explicit permission from our part. Please reach out to your account manager or our customer care team and you will be guided further. We will need details on the focus of your pentest and the moment when it is expected to run.

Data Privacy / Privacy Policy

General

Your privacy is one of our fundamental commitments, and therefore, we take utmost care to process your personal data in accordance with the principles set forth in the applicable legislation, including without limitation the General Data Protection Regulation no. 679/2016 (“GDPR”). We recognize the importance of maintaining the confidentiality, integrity, and security of your personal information (“Personal Data“) and have written this privacy policy (“Policy”) to explain how your Personal Data is collected, stored, used, and disclosed by 123FORMBUILDER S.R.L., a company incorporated under the Romanian law, having its headquarters at 10 Tudor Vladimirescu Street, Flavia Palace Building, Timişoara, Timiş county, Tax Code 29147442, registered with the Trade Registry under no. J35/2122/2011 (“123FORMBUILDER“, “us“), as a data controller, with respect to (i) your access and use of our site that can be accessed at the URL address www.123formbuilder.com („Site”) and (ii) the access to, and use of the content of the Site including of the services provided by 123FORMBUILDER (collectively, “Services”).

Each time we are required by the applicable law or, otherwise, want to use this legal basis, we will request your free, informed, specific, and unequivocal consent for the processing of your Personal Data. By expressing your consent, you agree that we can collect, use, reveal, process and transfer your Personal Data in accordance with this Policy.

We reserve the right to amend the provisions of this Policy from time to time. If we make changes to this Policy, we will make the updated version available on the Site and we will update the “Last Updated” date. We will also inform you on the changes that have occurred, to ensure that you are aware of how we use your Personal Data. Any amendments to this Policy will apply on the date that they are made, with the exception of changes that require your prior consent, and which will apply as of the moment when you express such consent.

CATEGORIES OF PERSONAL DATA, PURPOSES OF PROCESSING, AND LEGAL GROUNDS

1.1. Browsing data

Computer systems and software procedures used for the Site’s operation acquire, during their normal operation, some information (so-called log files), the transmission of which is implicit in the use of internet communication protocols.

This information is not collected in order to be associated to identified persons, but due to its nature can, by means of processing and integration with data held by third parties, allow users to be identified. Such information includes the IP addresses, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, and other parameters concerning the user’s operating system and computer environment.

Insofar such information leads to the identification of a user, the provisions of this Policy shall become applicable.

Purpose of processing Legal ground
We use this data for the sole purpose of obtaining anonymous statistical information concerning the use of the Site and to check its correct operation. Our legitimate interest in the improvement of our services and in managing the server capacities, and in the bug-free preservation of our website and products (art. 6 para. 1, let. f GDPR);

1.2. Creating the user account

a. Registration and log in with email address

On our Site you can register and create an account. In this case, we will need your email address.

Purpose of processing Legal ground
The purpose of this processing is to create the account, to log into the Site and to provide our services through the Site, and to provide help in using the Site. Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (art. 6 para. 1, let. b GDPR);
b. Registration and log in with Google, Facebook, and Microsoft accounts
Google

The Site also offers you the possibility to register using your Google access. Before registering, you are led to a Google page where you can log in using your Google username and password. As a consequence, the Site will be connected to your Google profile. The connection automatically causes the Site to receive from Google the information you agreed to: email, first name, last name, profile picture. This information will be processed by us in order to offer you the possibility of creating the account and to the extent necessary to identify you in the context of the features offered by the Site and to offer you the various features on our Site.

We are not responsible for the processing by Google of your Personal Data. For further information about Google privacy settings, please refer to Google’s privacy policy.

Facebook

The Site also offers you the possibility to register using your Facebook access. Before registering, you are led to a Facebook page where you can log in using your Facebook username and password. As a consequence, the Site will be connected to your Facebook profile. The connection automatically causes the Site to receive from Facebook the information you agreed to: Facebook ID, email, first name, last name. This information will be processed by us in order to offer you the possibility of creating the account and to the extent necessary to identify you in the context of the features offered by the Site and to offer you the various features on our Site.

We are not responsible for the processing by Facebook of your Personal Data. For further information about Facebook’s privacy settings, please refer to Facebook’s privacy policy.

Microsoft

The Site also offers you the possibility to register using your Microsoft access. Before registering, you are led to a Microsoft page where you can log in using your Microsoft username and password. As a consequence, the Site will be connected to your Microsoft account. The connection automatically causes the Site to receive from Microsoft the information you agreed to: email, first name, last name. This information will be processed by us in order to offer you the possibility of creating the account and to the extent necessary to identify you in the context of the features offered by the Site and to offer you the various features on our Site.

We are not responsible for the processing by Microsoft of your Personal Data. For further information about Microsoft’s privacy settings, please refer to Microsoft’s privacy policy.

Purpose of processing Legal ground
The purpose of this processing is to create the account, to log into the Site and to provide our services through the Site, and to provide help in using the Site. Processin