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Basic

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Great for individuals building their first forms

FREE

no credit card, no commitments

Sign up for free

money back

Gold

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For individuals who need branding for their online forms and ongoing data collection

$$$

per month / billed

Buy now

30 days money-back guarantee

Platinum

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For individuals or growing teams that need advanced features. Collect payments and build smart forms

$$$

per month / billed

Buy now

30 days money-back guarantee

Enterprise

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For customers that need enhanced security compliance like HIPAA. Advanced Salesforce integration.

$$$

per month / billed yearly

Get in touch

money back

80+ integrations 🤯

No more copy-pasting ever again (ever again? ever again!). Automatically transfer all your collected data into your favorite tools. No hassle, no wasted time, no human error. The 21st century is pretty amazing, right?

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Trusted by companies big and small from around the world.

The customer service is unbeatable. They helped us through all of the setup processes and attended to our concerns with speed and accuracy. These guys were lifesavers.

Ashley Rice
Chief Administrative Officer
@ New England Vascular Access LLC

Trusted by over 35,000 companies including:

Got a question?

Take a look and see if we answer it below. If we don’t or if you want more details, we’re always ready to walk you through your options.

Let’s talk

Is 123 Form Builder legit?

The short answer is yes. The long answer is yes, 123 Form Builder is definitely legit. That said, we’re aware there are scammers out there who unfortunately misuse the 123 Form Builder branding. It goes without saying that this is not us and that those users can and will be banned if reported. You can read more about it here.

How can I get more user licenses? What kind of user types are available?

You can purchase additional licenses at any time, just sign in and select Get licenses from the Users panel. For more information on the types of user roles available with a 123 Form Builderaccount, check out this article.

What plan do I need to choose to be HIPAA compliant or get other add-ons?

To ensure your forms and data collection are completely HIPAA compliant, you will need to sign up for our Enterprise plan. You can do that bycontacting our sales team.

Are there any additional costs? What are add-ons, transaction fees, and credits?

We will add VAT to your subscription price, the final amount including the amount charged for VAT will be clearly displayed when you enter your billing details.

You can purchase additional licenses at any time, simply sign in and select Get licenses from the Users panel.

You can also purchase SMS credits to send SMS messages when a form is submitted, you can find out more about SMS credits here.

What types of payment do you accept? How often will I be charged?

We accept all major credit cards, paypal, and a host of local payment providers for all countries around the world. You can find more details here.

You will be charged once a month or once a year, depending on which billing option you select.

What happens if I’m not satisfied with my purchase?

You can cancel your subscription at any time. 123 Form Builder provides a 30-day money-back guarantee for all plans purchased via 123 Form Builder directly. For more information check outthis article on canceling a subscription and this page onrefunds.

What happens to my forms and submissions if plan limits are reached, or my subscription fails?

You will be notified via email when you have exceeded your limit, case in which your account will be paused. Your forms will remain and data will be collected on them, but you will not be able to access it. You will either need toupgrade or wait for the next month to restart data collection. You can find more information on account limits and resetshere.

If your subscription fails, we will notify you by email and request an update to your billing info. Your account will be downgraded until you provide billing information allowing us to restart your subscription. For more detail onwhat happens to your forms during a downgrade, check out this article.

Do you offer discounts for Non-Profit institutions?

123 Form Builder offers a 20% discount for Non-Profit Organizations. If you wish to receive a discount, sign up for your preferred plan. Once you have subscribed, please email us atcustomercare[at]123formbuilder.com, and we will apply the discount. Please email us using your organization’s email domain, this allows us to verify that you are indeed working for a Non-Profit Organization.

Compare plans side by side

Check out the full list of what’s included in all our plans to find the one that’s right for you.

Check out the full list of what’s included in all our plans to find the one that’s right for you.	Basic Free forever Try it free basic-plan	Gold $19.99 per month billed yearly Buy now individual-plan	Platinum $49.99 per month billed yearly Buy now team-plan most-popular	Professional $49.99 per month billed yearly Buy now professional-plan	Enterprise Talk to us and get pricing that works for you Get in touch enterprise-plan
Usage
Forms	5	20	unlimited	unlimited _{(15 in Salesforce)}	unlimited
Submissions / month	100	5,000	20,000	100,000	unlimited
Uploads storage	X	500 MB	2 GB	10 GB	10 GB+
User licenses	1	1+	1+	custom	custom
API calls for automated data transfers	Up to 100/day	unlimited	unlimited	unlimited	unlimited
Assistance
24/5 Technical support	V	V	V	V	V
Dedicated account manager. Custom contract SLA/BAA.	X	X	X	X	V
Form Builder features
Remove 123 branding from your forms	X	V	V	V	V
Get pixel perfect forms with our advanced theme editing feature or by using CSS	V	V	V	V	V
Add extra functionality with JS editing	V	V	V	V	V
Multi-page FormsPresent questions one at a time with multi-page forms	V	V	V	V	V
Embed images, videos, PDFs, Google Maps	V	V	V	V	V
Set up forms in multiple languages	X	V	V	V	V
Fields per form	15 fields per form	unlimited fields per form	unlimited fields per form	unlimited fields per form	unlimited fields per form
Password filed, Formula field	X	V	V	V	V
Randomized choices	V	V	V	V	V
Countdown timer and grading for quizzes, surveys and polls	X	V	V	V	V
Likert scale	3 statements	V	V	V	V
HTML	X	2 fields	unlimited	unlimited	unlimited
Collect money with 15+ different popular payment gateways, automatic calculations, discount and coupon codes, fixed fees, and payment summaries	X	X	V	V	V
Rules per form	X	3 rules per form	unlimited rules	unlimited rules	unlimited rules
Post-Submission features
Redirect to any webpage, based on conditional logic	X	V	V	V	V
Customizable confirmation messages	V	V	V	V	V
Optional redirect with custom variables for personalized experiences	X	V	V	V	V
Email notification templates	up to 3	up to 6	up to 10	up to 15	up to 15
Emails with conditional logic, custom variables, SMTP	X	V	V	V	V
Customizable SMS notifications	X	Up to 3 recipients	Up to 3 recipients	Up to 15 notifications	Up to 15 notifications
Data security and accuracy
Password protected forms	V	V	V	V	V
Blocked IPs, country filters, Captcha, customizable submission limits	V	V	V	V	V
Data encryption	X	X	X	V	V
HIPAA compliance	X	X	X	X	Contact Sales
Form completion
Prefill forms in real-time with data from external databases or Salesforce CRM	X	X	X	X	V
Data collection
Shareable form links	V	V	V	V	V
Custom domain	X	X	V	V	V
Favicon	X	X	X	V	V
Embeddable forms (JS, link, iFrame, Lightbox)	V	V	V	V	V
Easily access your collected data from 9+ platforms (eCommerce, website builders, social media channels, and more)	V	V	V	V	V
Forms accessible from Salesforce Marketing Cloud	X	X	X	V	V
Forms accessible from Salesforce Communities	X	X	X	X	V
Team collaboration
Collaborate with others to build your forms and analyze results	X	V	V	V	V
Set levels of access for individuals (Editor/Viewer)	X	X	X	X	V
Tool integrations
Enrich contact lists with NationBuilder, Wix Contacts or Shopify Customers	V	V	V	V	V
Increase productivity with apps like Dropbox, Google Drive, Evernote, Smartsheet or more	X	V	V	V	V
Fuel your email campaigns by sending data to MailChimp, Campaign Monitor, Unbounce and more	X	V	V	V	V
Connect your forms to ZohoCRM, Pipeline Deals and more	X	V	V	V	V
Prefill forms and connect data to Marketo, Webhooks, Vertical Response	X	V	V	V	V
Link your forms to your Salesforce CRM	X	X	X	V	V
Prefill forms with data from SalesForce	X	X	X	X	V
Data management
Import, export and edit submissions	X	V	V	V	V
Approve submissions	X	X	V	V	V
Generate PDF documents	V	V	V	V	V
Assign reference IDs, track Google Analytics, allow respondents to save for later or edit later	V	V	V	V	V
Visualize data with custom reports, export them to PDF or share them	X	X	V	V	V
Account customization
White Label form builder	X	X	X	X	add-on
SSO	X	X	X	X	add-on