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try a quality solution

Clinics & Hospitals are complex environments with many moving parts. Manual
approaches to improve efficiency are no longer sufficient; as sustainability is
dependent upon documented quality and outcomes.

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Improve Operational Efficiency

How would your clinical operations improve if you had greater operational visibility into the status of staff, patients, rooms, and critical equipment? Without such visibility, patient throughput can be slow.

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Improve Patient Experience

Poor patient flow can put both patients and a hospital’s reputation at risk, and can
threaten the facility’s financial viability.

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Our Solutions

  • Eliminate patient-flow friction.
  • Reduce patient wait times and improve care delivery.
  • Eliminate manual processes to help increase staff efficiency and workflow.
  • Real-time alerts can be sent to a wide variety of workflows and staff-specific devices.
  • Improve operational decision-making and workflow optimization through powerful visual analytics.
  • Provide peace of mind to waiting family members through timely and effective communication.

Real-time operational visibility improves patient satisfaction & overall efficiency

Benefit

Continually optimize patient movement through different stages of care

Business intelligence around wait times, bottlenecks, room utilization, patient-caregiver interactions, “door to doc” time’s and care delivery location.

Real-time operational visibility improves patient satisfaction & overall efficiency

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Challenge

Overcrowding and long wait times

With many emergency rooms now closed, remaining Emergency Departments (ED) are larger, more complex' and overcrowded, compromising care quality and community trust - many patients leave before being seen.

Benefit

Lower patient wait-times

Benefit

Improve staff efficiency

Benefit

Improve turnaround times

Customize alerts and notifications for proactive patient management

Improve clinical processes with optimized staff workflow

labor costs
CHALLENGE

Labor costs need to be reined in

Nursing staff is a hospital’s highest cost of labor. It’s difficult to strike the right balance between optimizing nurse performance and maintaining employee satisfaction.

Benefit

Delivers actionable intelligence, reports, and analytics

Monitor the status and location of staff members while measuring performance, identifying trends, and pinpointing opportunities for process improvement.

staff satisfaction
Challenge

Staff satisfaction is declining

Heavy patient loads, smaller staffs, and higher stress levels are leading to dissatisfied nurses and general staffing shortages.

Benefit

Improves staff satisfaction

Raises staff’s overall satisfaction by allowing you to optimize staff levels, improve the efficiency of unit layout, and develop best practices for compassionate, compliant nursing care.

workflow documentation
Challenge

Any workflow documentation is manual

Hospitals want to make clinical process improvements but are using error-prone, manual methods. Any gathered information is not timely enough to act when it’s most needed.

Benefit

Eliminates manual documentation

Deliver real-time data that helps you correlate workflow to both acuity and patient satisfaction. You can make staff adjustments on the fly to improve patient care and nurse satisfaction.

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Challenge

Constricted resources

Improving clinical processes and becoming highly efficient is crucial, especially as patient visits increase while the number of beds does not. Hospitals must find a way to do more with less and keep patients happy at the same time.

Benefit

Minimizes variability in the care process

Design staff workflows based on patient-to-nurse ratio, patient-staff interaction time, hourly rounding, and more.

Benefit

Reduces response time to staff duress requests

Real-time alerts to a wide variety of staff-specific devices ensure real-time response for those difficult situations.

Applications and workflows in clinics & hospitals

management iconPatient management workflow

Configurable workflow starting with the patient and going all the way, to registration and appointment setting; including time-slotting based on the physician’s availabilities.

medication iconMedication & prescription workflow

Medication forms can be created with patient information and the workflow can automatically send a notification to the partner drug-store or email copy to the patient

compliance iconCompliance workflow

Custom forms and workflows for adherence to any & all types of Legal, Industry & Regulatory compliance (both US & EU standards).

transfer iconTransfer & referral workflow

Create a smart transfer form that doctors can fill automatically with patient information and referral to a specialist. Receive confirmation for transfer or alternatives in case of a patient decline.

customer iconCustomer service & sales workflow

Automate offer and product requests, lead management, sales contract review, document approval, and other sales workflows.

it iconIT workflow

Streamline IT workflows for IT support requests, access approvals, change management, and any other IT service processes.

interaction iconPatient interaction & treatment workflow

Patient interaction is a question of optimizing data volumes. Adapting and automating standardized workflows empowers healthcare organizations to better leverage their workforce.

insurance iconInsurance & billing workflow

Create automated billing workflows and insurance information request forms.

feedback iconPatient feedback workflow

Automate patient feedback and rate satisfaction

approval iconApproval workflow

Configure web forms and automate approval workflows for internal approval processes.

account iconAccounting & finance

Automating accounting dept can drive benefits in a number of ways, including:

Reduces the amount of time and energy managing paper.

Establishes an open and transparent audit trail.

Creates the ability to set retention schedules by accounting document type.

Implements electronic forms which may be reused for various functions.

Manages and controls increasingly complex compliance requirements.

Eliminates misplaced or misfiled invoices and reduces cost of invoice processing.

hr iconHR workflow

Bring visibility into daily HR operations, automate HR workflows for employee onboarding, administrative assistance, and more.

Case Study - Taking Healthcare Digital

Fortitude Consulting Group helps physician offices, personal trainers and athletic clubs automate processes and digitize operations to save time, improve efficiency and increase focus on patients and clients.

Whitepaper - Practical Use of HIPAA-Compliant Forms

Patients’ private health-related information is regulated in the United States by the Health Insurance Portability and Accountability Act. HIPAA allows a transparent and secure
management of PHI, reducing health-care abuse and fraud.