FAQs

Yes, you can. Keep in mind that the Knowledge Base refers to web forms published on regular web pages, using the Publish → Embed form… Read more

Yes, your visitors can upload files using your contact form. Use the File upload field to receive files from your website visitors. Go to the… Read more

We allow four login attempts, to prevent accounts from being abused by other people. If you fail to type in the correct password on… Read more

If your 123FormBuilder - Google Drive integration fails to work, check that all your form fields are labeled. If at least one form field… Read more

There are two main reasons why email templates might look weird in your inbox: 1. Form fields have been changed. When building a custom… Read more

You can incorporate more than one field in the same row using our form builder. This feature helps you structure forms precisely as you… Read more

123FormBuilder is hosted on Amazon servers with data centers across the US and EU. Our form builder tool is already GDPR-compliant. However, if you… Read more

First, be sure to check your Spam and Trash boxes. If submissions aren't there, check if you've got the proper form configuration. Here are… Read more

Clearing your browser's cache and cookies is an important step for almost any internet browsing issue. The reason why we recommend this step is… Read more

No, you cannot. Especially if you intend to receive submissions this way. Even though we encourage the use of JavaScript to embed forms on… Read more

API calls are operations performed when another service communicates with ours. For example, if you use Zapier, each time the two apps in a… Read more

You can use your own CSS to customize the look of your form. Styling forms with CSS is a great opportunity to add your… Read more