FAQs

123 Form Builder is hosted on Amazon servers with data centers across the US and EU. Our main platform is already GDPR-compliant. However, if… Read more

First, be sure to check your Spam and Trash boxes. If submissions aren't there, check if you've got the proper form configuration. Here are… Read more

Clearing your browser's cache and cookies is an important step for almost any internet browsing issue. The reason why we recommend this step is… Read more

Yes, you can create any type of online survey with the 123FormBuilder free online survey creator. Use the simple drag & drop editor to… Read more

No, you cannot. Especially if you intend to receive submissions this way. Even though we encourage the use of JavaScript to embed forms on… Read more

Unfortunately, Facebook doesn't allow customized tabs to be displayed on Facebook pages for Android Apps, IPhones, IPads or the Facebook mobile site.

If your 123FormBuilder - Google Drive integration fails to work, check that all your form fields are labeled. If at least one form field… Read more

Yes, you can. Keep in mind that the Knowledge Base refers to forms published on regular web pages, using the Publish → Embed option. If… Read more

You can incorporate more than one field in the same row. This feature helps you structure forms precisely as you wish. Click and hold the… Read more

The most probable cause for this is the fact that you've got several templates in your Email Templates section and that they are not… Read more

There are two main reasons why email templates might look weird in your inbox: 1. Form fields have been changed. When building a custom… Read more

Yes, you can use your own cascading style sheet (CSS) to customize the look of your contact form. Styling forms with CSS is a… Read more