August 22, 2017

[AppExchange – 123FormBuilder] How to send PDF files as attachments?

This is possible with a very easy setup. Simply create a primary object then add Attachment as related object. After you choose it, two Salesforce required […]
May 6, 2016

I cannot activate my SMTP for email notifications. What to do?

If you receive the error message “The SMTP information you have provided is incorrect” or anything similar, while trying to activate the SMTP feature on your […]
May 8, 2015

How to add Google Analytics conversion tracking on the Thank You page?

To add Google Analytics conversion tracking on the Thank You page of your online form, follow the steps below: 1. Follow our step-by-step guide on how […]
May 8, 2015

How to track your online forms with Google Universal Analytics?

How to track your online forms with Google Universal Analytics? To track your online form with Google Universal Analytics, go to Form Settings → Notifications and […]
March 27, 2015

How to customize the Thank You page of the form?

If you want to customize the content of the Thank You page where the form visitors are redirected after submission, go to the Settings → Thank […]
February 10, 2015

How to set up the Header and Content of your email notifications?

In Settings → Notifications → Form Owner Options you can customize the way the email notifications arrive in your Inbox after each form submission. You can […]
January 8, 2015

Referrer is not displayed properly in notification email. Why?

When embedding your online forms on several websites, we recommend using JavaScript as the publishing option. JavaScript contains a parameter that enables better submission tracking than […]
December 12, 2014

How to add quiz score to custom email templates?

If using quiz forms on your 123FormBuilder account, you can opt to add the quiz score of each submission to custom email templates, such as email […]
October 2, 2014

Can I delay autoresponders on my web forms?

Yes, you can delay autoresponders. In the Settings → Notifications section of your form, go to Form User Options. There, enable the autoresponder option (if not […]
September 30, 2014

Can I add more than one autoresponder to my form?

Yes, you can, but you cannot trigger more than one autoresponder on submission. You can, however, trigger a different autoresponder each time a certain condition is […]
September 23, 2014

Can I attach files to my autoresponders?

Yes, you can attach files to autoresponders, but only to the ones you have created. In the Notifications → Form User Options section of your form, […]
August 6, 2014

Form User Options

This is the section where you can customize the message that go to your form users, once they have submitted the form. In Form User Options, […]
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