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Approvals

The approval feature allows you to control when the email notifications will be sent, including from whom to request approval. This feature lets you specify… Read more

How can I add SFP record for 123FormBuilder

SPF filtering is a common anti-spam measure among e-mail providers and is designed to prevent your emails to be marked as spam. Prevent email… Read more

Resend notifications every time the submission is edited

Users can update their submissions when the option Allow respondents to edit delivered submissions at a later time is enabled on your form. This feature allows form… Read more

Managing custom email templates

In this post, you will learn how to better manage your custom email templates, and better understand how they work. How to create and save custom… Read more

Insert Google Calendar invites in your email notifications

123FormBuilder comes equipped with a wide range of features for creating powerful forms and is the go-to solution if you want to generate leads,… Read more

Setting up SMTP with 2-Step Verification On

If you are using 2-step Verification in Gmail, in order to configure your SMTP email server you need to use an app password. An App… Read more

I don’t receive form submissions in my Inbox. Why?

Firstly, be sure to check your Spam and Trash boxes. If submissions aren't there, check if you've got the proper form configuration. Here are… Read more

Send emails through your own SMTP server

The SMTP feature is available for the Gold plan or higher. With this feature, you can send notifications on submissions without the address noreply@123formbuilder.com… Read more

Email automation and trigger-based notifications

Trigger-based emails are great to empower your business. Emails are triggered by a specific action made either by a user or recipient. One of the key benefits of sending… Read more

Custom template variables

In this post, we'll take a look at all the email template variables that 123Formbuilder has to offer. Using custom templates as your foundation, you can… Read more

How to set up the Footer of your email notifications?

In this article, you will learn how to customize the footer of your email template. When you open the default notification or copy of submission… Read more

How to manage your email templates

Email templates save you time when you want to send the same email on multiple occasions. You can create different templates for your forms, or just… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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