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Can I add more than one autoresponder to my 123FormBuilder form?

You can add more than one autoresponder to your 123FormBuilder form. Once you have accessed the Editor for your form, click on Emails. By default, you will have one email created, but you can set up as many emails as your subscription allows:

Basic – 3 email templates

Gold – 6 email templates

Platinum – 10 email templates

Diamond – 15 email templates

New email

You can also trigger different autoresponders/emails each time a certain condition is met on the form with the help of notification rules. For example, if Field A contains a value Y, then the respondent will receive a particular email.

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4 comments

    1. Hi Diego,

      There is no limit to the number of autoresponder templates that can be set up. However, only one autoresponder can be triggered at a time. With rules allowing you to trigger a single different autoresponder based on the user’s choice.

      Thanks.

      Reply

  2. Hi

    I have set up autoresponder rules but it doesn’t seem to be working now. It is not very user friendly to set up the rules and check they work.

    Reply

    1. Hello Bobby,
      The Autoresponder rules determine what confirmation email the user will receive depending on the variables you setup.
      This situation requires a more in depth analysis of the situation and our colleagues from support can assist you better.
      Please send an email to support@123formbuilder.com for further information about how you can configure the Autoresponder rules.

      Reply

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