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Can I add more than one autoresponder to my form?

Yes, you can, but you cannot trigger more than one autoresponder on submission. You can, however, trigger a different autoresponder each time a certain condition is met on the form with the help of autoresponder rules. For example, if Field A contains a value Y, then the submitter will receive a particular autoresponder.

Go to Settings → Rules → Autoresponder Rules to set conditions and associate them the confirmation message/autoresponder you want.

Autoresponders are created in the Settings → Notifications section of you form, under Form User Options.

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4 comments

    1. Hi Diego,

      There is no limit to the number of autoresponder templates that can be set up. However, only one autoresponder can be triggered at a time. With rules allowing you to trigger a single different autoresponder based on the user’s choice.

      Thanks.

      Reply

  2. Hi

    I have set up autoresponder rules but it doesn’t seem to be working now. It is not very user friendly to set up the rules and check they work.

    Reply

    1. Hello Bobby,
      The Autoresponder rules determine what confirmation email the user will receive depending on the variables you setup.
      This situation requires a more in depth analysis of the situation and our colleagues from support can assist you better.
      Please send an email to support@123formbuilder.com for further information about how you can configure the Autoresponder rules.

      Reply

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