You can add more than one autoresponder to your 123FormBuilder form. Once you have accessed the Editor for your form, click on Emails. By default, you will have one email created, but you can set up as many emails as your subscription allows:
Basic – 3 email templates
Gold – 6 email templates
Platinum – 10 email templates
Diamond – 15 email templates
You can also trigger different autoresponders/emails each time a certain condition is met on the form with the help of notification rules. For example, if Field A contains a value Y, then the respondent will receive a particular email.
Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.
How many autoresponders is it possible to make?
There is no limit to the number of autoresponder templates that can be set up. However, only one autoresponder can be triggered at a time. With rules allowing you to trigger a single different autoresponder based on the user’s choice.
I have set up autoresponder rules but it doesn’t seem to be working now. It is not very user friendly to set up the rules and check they work.
The Autoresponder rules determine what confirmation email the user will receive depending on the variables you setup.
This situation requires a more in depth analysis of the situation and our colleagues from support can assist you better.
Please send an email to firstname.lastname@example.org for further information about how you can configure the Autoresponder rules.