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Do custom notifications work with the resend option?

Yes, custom notifications work together with the resend option. All form recipients will receive your re-sent email templates. Choose to resend any of your Email/SMS templates from your form’s Notifications section.

123Formbuilder web forms

With the resend function you can even send a brand new template. Here are some simple examples of how to incorporate this into your forms:

  • Sending reminders via SMS or Email
  • Receiving feedback after an event
  • Thank you messages
  • Send a follow-up email
  • When orders are not finished you can send their payment links.
  • Increase customer engagement

Important Note: When you compose a new email to deliver after the submission date, make sure to delete it. If not, all the templates displayed in your Notifications section will be delivered to new entries.

To resend an email, navigate to Results, check multiple entries and choose Resend.

123Formbuilder web forms

In this section all the templates (Email or SMS) composed for your form will be listed. Select the templates that you want to be delivered.

123Formbuilder web forms

That’s it! All the templates are sent to your form recipients.

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