Generic selectors
Exact matches only
Search in title
Search in content

How to add a custom sender address to an email notification with 123FormBuilder

With our form builder, you can easily set up your email notifications and customize your messages.

By default, we send email notifications from noreply@123formbuilder.com. In this article, you will learn how to send emails using your own custom domain email.

First, go to the Emails section of your form. Then, expand the From and Reply-to options menu.

From and Reply-to options

After that, open the From email dropdown. Here you have two options available:

  • Add email
  • noreply@123formbuilder.com (default option)
  • noreply@myfor.ms

Add email

We incorporated an SPF email authentication tool for the custom email option. This is to ensure that only authentic domains/users send email notifications. We wanted to avoid spam emails, email bounce-backs and to prevent any phishing attempts that are pretending to be a legitimate business.

With this authentication process, you will grant 123FormBuilder permission to send email messages on your behalf.

To accomplish that, you will have to follow the steps outlined in the lightbox that opens when you click on Add email. Click on this guide to find out more details about this subject and obtain our SPF record. Once you are done configuring the SPF record, type in your email domain in Custom email box.

Add custom email

After you click Add, our system will check the email domain. If your email domain isn’t set up properly, an error message will display.

You can use the custom emails on the same form in all your email templates.

Important Note

The configuration must be done on each form. This setup isn’t made at the account level. For newly created forms you will have to add the custom email again.

Removing references to our domain

With the noreply@myfor.ms option, you can remove any reference to our domain, 123FormBuilder. This option is available if you have purchased a paid subscription. Visit our Features Matrix for more details.

When you connect your SMTP server, you can’t make any changes to the From email settings. The form automatically prefills the SMTP email sender.

In order to send emails through your own SMTP server, simply follow this guide.

Important Notes

  • Forms using our previous notifications version can define a custom sender only by enabling the SMTP feature.
  • If you are a White Label user, at From email you have a fourth option available: noreply@whitelabeldomain.com.

Related articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

Can't find what you're looking for?