How to create email whitelists to save important messages

Let’s say you were waiting for some important messages, but none of them arrived in the inbox of your email account. It’s not because they weren’t sent, but because your email account filtered them as spam messages. To avoid having important messages marked as spam and lose them, you’ll need to create whitelists. Whitelists allow users to compile lists of senders they wish to receive emails from.

Keeping in touch with our users is a top priority, therefore we encourage each one of them to create a whitelist in their email account. This way, messages sent by us will not get lost and we can offer better assistance.

Here is how you make a whitelist on the most used mailing platforms:

Gmail

1. Open your inbox, click on the gear icon close to your Google account icon, and select Settings. 
2. Select Filters and Blocked Addresses from the menu and click on Create a new filter.
3. In the From box, write the domain name admin.123formbuilder.com
4. Click on Create filter with this search, in the bottom-right corner.
5. You can choose to archive the message and send it to a label (folder) if you have created any. If you tick the option Never send it to Spam, each message from us will be found in your inbox.
6. Press Create Filter in the bottom-left corner and you’re done.

Important: Repeat for admin.123formbuilder.io the same steps listed above.

Optional: You can tick the option Also apply filter to X matching conversations, X being the number of emails found in your account with admin.123formbuilder.com or admin.123formbuilder.io as the sender. If it’s 0, you no longer need to use this option.

Yahoo

1. In the top-right corner click on the gear symbol next to Settings.
2. Go to More Settings – Filters.
3. Click on Add to create a filter.
4. Give the filter a name.
5. Next to From, write the domain name admin.123formbuilder.com
6. Click Save to apply the changes.

Important: Repeat for admin.123formbuilder.io the same steps listed above.

Outlook

1. Under Settings, click on View all Outlook Settings.
2. Select Junk Email and under Safe Senders and domains click on Add.
3. Write the domain name admin.123formbuilder.com
4. Press Save and you’re done.

Important: Repeat for admin.123formbuilder.io the same steps listed above.

AOL

1. Log in to your AOL webmail account.
2. Go to the Contacts section located on the left side, and add a New Contact.
3. In the Email1 box, type in noreply@123formbuilder.com which is the sender of our email notifications.
4. Click Add Contact and you’re done!

Important: Repeat for noreply@123formbuilder.io the same steps listed above.

This concludes the tutorials for creating email whitelists for the most commonly used platforms. We hope this proved useful and that you will no longer lose messages sent by our team.

Important Note: You can expect a propagation time of up to 48 hours.

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