Notifications

How to manage your email templates in 123FormBuilder

Email templates save you time when you want to send the same email on multiple occasions. You can create different templates for your forms, or just… Read more

Can I delay emails on my 123FormBuilder web forms?

Yes, you can delay emails. In the form builder, choose your form and go to the Emails section of your form. There, you will… Read more

I cannot activate my SMTP for email notifications on 123FormBuilder. What to do?

If you receive the error message "The SMTP information you have provided is incorrect" or anything similar, while trying to activate the SMTP feature… Read more

Referrer is not displayed properly in notification email. Why?

When embedding your online forms on several websites, we recommend using JavaScript as the publishing option. JavaScript contains a parameter that enables better submission… Read more

How to redirect users to a web page after submission on 123FormBuilder?

You can redirect users to a web page URL after they submit your form. To enable this feature in the form builder, from the… Read more

How to create email whitelists to save important messages

Let's say you were waiting for some important messages, but none of them arrived in the inbox of your email account. It's not because… Read more

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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