Integrations & Payment Collection

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Use the 123FormBuilder - Marketo integration to send leads to one or more lists from your Marketo account. Go to the Settings → 3rd… Read more

Can form users edit submissions after payment?

Using payments on your form is not compatible with the Allow respondents to edit delivered submissions at a later time option from the Settings… Read more

Step by step guide on FreshBooks integration

Use the 123FormBuilder - FreshBooks integration to create invoices or estimates in your FreshBooks account upon form submissions. It's required that you associate form… Read more

PayPal payment gateway information

If you choose to use the 123FormBuilder - Paypal payment gateway integration, make sure PayPal is the solution best suited to your business by… Read more

How to create custom objects in SalesForce through submissions?

To create custom objects in SalesForce through form submissions, go to the Settings →Applications section of your form and select Custom Object in the… Read more

How to set up custom fields for iContact?

You can use the 123FormBuilder - iContact integration to associate form fields with custom fields built in your iContact account. In the Settings - Applications section of… Read more

Campaign Monitor

Use the 123FormBuilder - Campaign Monitor integration to add new subscribers to your Campaign Monitor mailing lists. Go to the Settings - Applications section of your form,… Read more

Can I use multiple payment gateways on my form?

Yes, you can use multiple payment gateways on your online form. This way, your form users (buyers) can select the payment method most convenient… Read more

I get the Email is required error for Why?

After you have enabled the 123FormBuilder - payment integration, you might receive the Email is required error when trying to submit the order… Read more

How to set up custom fields for NationBuilder?

You can use the 123FormBuilder - NationBuilder integration to associate your form fields with custom fields created in your NationBuilder account. To create a… Read more

Can I use 123FormBuilder on Zapier?

Yes, you can use 123FormBuilder on Zapier. We are included in the App Directory on Zapier, in the Forms section. All you need to… Read more

I use, but get the invalid security code error. Why?

The message Error 312: The specified Security Code was invalid appears because the security code from your account can not be sent to… Read more


Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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