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[AppExchange – 123 Form Builder] Forms for Salesforce Communities

With Salesforce Communities you can create a secure community and engage directly with your customers, partners, or employees. So let’s take a look at how you can integrate a 123 Form Builder form into your community.

1. Go to the Publish section, choose Salesforce Community from the left menu and mark the form as a Community form.

Salesforce community forms

2. You will find the 123 Form Builder app inside your Community Builder page under the Components tab.

where to find 123 form builder app inside your community builder

3. All the forms marked as Community forms will appear inside the 123 Form Builder widget. Choose one and that’s it. Easy, right?

There are a few settings that you can double-check if the form is not published accordingly:

  • Whitelist our host in CSP Trusted Sites in your Salesforce org. Go to Settings – Security – Trusted Sites for scripts – Add trusted site and insert the following: https://*

salesforce content security policy location

  • Ensure that your community user profile has the necessary permissions set to view the form. Therefore, go to Manage Users – Profiles – choose your user profile – Edit and head over to Custom Object Permissions. Here enable the View All permission for the following objects: Community Form, Forms,  Form Fields, and  Form Send Logs.

Important! If you uncheck the Use this form inside your Salesforce Community option, please make sure that the form is no longer published before you do this.

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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