My Account

What happens when I change my payment details on 123FormBuilder?

When you update your payment details, the new method or details will be used for the next charges from then on. To change your… Read more

What features does each 123FormBuilder plan offer?

123FormBuilder is a user-friendly web form & survey builder for any type of business. There are four native service plans and custom corporate plans… Read more

Why is my 123FormBuilder account suspended?

Collecting and managing data is a huge responsibility. 123FormBuilder is here to help you collect the data you need as easily as possible with… Read more

How do I request to permanently delete my 123FormBuilder account?

To permanently delete your account, send us your request at from the email address associated with the account. Once we receive the request, we permanently… Read more

How to view and download your 123FormBuilder invoices

In this article, we illustrate how to manage your payment details associated with your subscription and how to view and download your invoices. When you… Read more

Change the account’s language on 123FormBuilder

Our form builder platform is available in the following languages: English Spanish Portuguese Russian French Dutch German First, sign in and then click on… Read more

How to enable third-party cookies in your web browser?

If you encounter login problems or other similar issues while trying to use our web form builder, you'll need to enable third-party cookies in… Read more

Social Login

You can use social login to sign up and sign in to your 123FormBuilder account with your Google, Facebook, or Microsoft open ID. The… Read more

123FormBuilder – Wix restrictions

123FormBuilder provides a dedicated app for Wix users, making it easier for them to manage their online forms directly through their Wix website. We… Read more

How to change the favicon of your 123FormBuilder account?

A favicon is a tiny icon displayed in the browser tab where the webpage is opened. It usually has the extension .ico and is… Read more

How much storage space do I have on 123FormBuilder?

The storage space available for the files uploaded in your form builder account by form users depends on the subscription used. You can collect… Read more

Can I use 123FormBuilder only for creating contact forms?

No, you may use it for whatever HTML / PHP forms you wish, but you are required not to use it on illegal sites.… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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