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123 Form Builder – Wix restrictions

If you have a 123 Form Builder free account on your Wix website and you choose to upgrade the website to a premium plan, the 123 Form Builder account will be upgraded to the Premium Wix plan, which is a paid plan with extra features that you may use. However, if you log into that same 123 Form Builder account in another Wix website that is not premium, your account will be downgraded automatically, but not also the subscription. The subscription can be cancelled/downgraded as explained in our designated documentation.

Always make sure which 123 Form Builder account you are using on the Wix website that you are working on. For customer support assistance, don’t hesitate to contact us at support@123formbuilder.com or via our contact form.


  1. Hi,

    I have tried to follow your steps but my Wix site is not linking to my 123 account. When I hit connect, I log in to my 123 account but nothing changes on the wix app – it just keeps asking me to connect. I really want to upload my custom RSVP form that I made – thanks to your program it’s beautiful and brilliant and I can’t wait to use it.

    1. Hello Sarah!

      I apologize for the late reply. Have you tried clearing the cache of your browser to solve the issue? If the problem still persists, please send us some screenshots or a video on how the app behaves in your Wix editor so we can investigate the issue and solve it as soon as possible. Our Support Team will receive your email at support@123formbuilder.com or you can contact us via our contact form.


  2. I built a survey form on 123 titled “Global Gathering” and intended to link/load it to this website. I am apparently not understanding how to get that done. Help!

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