If you need to cancel the subscription for the Wix Starter Plan, the upgraded version of the 123 Form Builder app for Wix, follow the steps below:
1. In your Wix account, select your username from the top right corner and click on Premium Subscriptions.
2. In the list with your upgraded apps, search for the form builder and click Cancel App.
3. In the next step, if you do not want to auto-renew your subscription, select the Cancel auto renew option. Below that, you will also be able to specify the reason why you are canceling.
Click Submit and you are done. The subscription will end when the current billing period is over. If you change your mind and want to continue the subscription, click Turn Auto Renew On.
Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.