Once you have purchased a subscription on our platform, you can start using all the available features included in your plan. You will be charged automatically every month/year by 2Checkout, depending on the subscription type you have selected.
You can opt to upgrade or downgrade your account subscription whenever you want to. In order to do this, log in to your 123FormBuilder account and click on any Upgrade button.
Next, you can check the plan you are on and see what the other plans have to offer. On this page, you can choose to upgrade to a different plan.
You’ll find the option to downgrade/ cancel your subscription from the My Account section.
Important NoteThe action of upgrading or downgrading your account will not bring changes to your forms. The form’s settings and data will remain the same.
Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.
There is no downgrade button available. No unsubscribe button too.
Hello Sharon! In order to downgrade, please login to your account and access this page: https://www.123formbuilder.com/signup.html. Under each plan, you have the downgrade button available. If you have trouble unsubscribing from our newsletters please contact us, we will be more than happy to assist you.
Hi, we have just been charged of subscription for monthly renewal which we would like to cancel for this month. Please advise if the charges will be refunded as no usage has been made since the charges applied just today.
For subscription related enquiries contact our Sales Team at firstname.lastname@example.org or use our contact form. Select “Sales Inquiry” for Subject and submit your message. You will also find one of our Support or Sales representative on Live Chat.