To cancel your subscription, you must follow our Terms of Service cancellation policy
. Log into your 123 Form Builder account, then go to My Account
– Account Details,
and click on the Cancel Subscription
Next, you will be prompted to complete a 2-minute survey.
Since you paid for your subscription, you can still use the subscription’s features until the end of the current billing period, even if you have canceled.
The cancellation request will take effect immediately and the account will be downgraded at the end of the current billing cycle (next renewal date).
Note: If you intend to use our services again, you don’t have to delete the advanced features from your forms. Your account will be restricted, but the system will remove the limitation when you upgrade again to the corresponding paid plan.