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What happens to my subscription if I cancel?

To cancel your subscription, you must follow our Terms of Service cancellation policy. Then, log into your 123 Form Builder account, click on your username, and select Account Details. Afterward, in the My Account section, click on the Cancel Subscription link.

Cancel subscription

To complete the cancelation request, you’ll need to answer a 2-minute survey.

Since you paid for your subscription, you can still use the subscription’s features until the end of the current billing period, even if you have canceled.

The cancellation request will take effect immediately. However, the account will be downgraded at the end of the current billing cycle (next renewal date).

Important Note

If you intend to use our services again, you don’t have to delete the advanced features from your forms. Your account will be restricted, but the system will remove the limitation when you upgrade again to the corresponding paid plan.

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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