To cancel your subscription, you must follow our Terms of Service cancellation policy. Then, log into your 123 Form Builder account, click on your username, and select Account Details. Afterward, in the My Account section, click on the Cancel Subscription link.
To complete the cancelation request, you’ll need to answer a 2-minute survey.
Since you paid for your subscription, you can still use the subscription’s features until the end of the current billing period, even if you have canceled.
The cancellation request will take effect immediately. However, the account will be downgraded at the end of the current billing cycle (next renewal date).
Important NoteIf you intend to use our services again, you don’t have to delete the advanced features from your forms. Your account will be restricted, but the system will remove the limitation when you upgrade again to the corresponding paid plan.