How do I request to permanently delete my 123FormBuilder account?

To permanently delete your account, send us your request at from the email address associated with the account.

Once we receive the request, we permanently delete your 123FormBuilder account from our system. All the information related to your account and forms will be erased without the possibility to recover the data.

If you have a free 123FormBuilder account, there is no need to send us an email. Just head over to the My Account section. Here you will find a Delete Account button at the bottom right corner of the page. Once you click the button and submit the form that follows, we consider this to be your approval to permanently delete your account.

Delete account

Compliance erase data request

You can choose to delete your entire account (all forms and data), or you can manually delete the data from each form’s submissions section. By doing this, you will not delete all your forms or your 123FormBuilder account, as you may want to come back and use your account in the future.

As per Article 17 of GDPR (Right to erasure/”right to be forgotten”), you can send us a request to delete your personal data. Request to erase any personal data we hold about you, as the email subject.

We encourage you to download your submissions before moving forward with the full deletion of your data.

How to delete personal information from Google

Google search results can still display details about your 123FormBuilder account due to Google’s cache system.

Google indexes pages on the internet and makes them available to what the world is searching for. Even if the data was removed from the website in question, the results in Google can still appear.

Following their indexing process, the deletion process on Google can take some time. If you need your information quickly erased, use Google’s URL Removal tool and request for the content to be removed right away. Provide Google the URL where your information is still public.


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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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