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How do I request to permanently delete my 123 Form Builder account?

How to delete your 123 Form Builder account

You can request to permanently delete your 123 Form Builder account. The request needs to be made from the email address associated with the account and sent to customercare[at]

Once we receive the request, we permanently delete your 123 Form Builder account from our system, without any possibility to recover it. All the information related to your account and forms will be erased without a chance to recover the data.

Compliance erase data request

Once a 123 Form Builder account is deleted, as explained above, its data is permanently removed from our system.

You can opt for a full deletion of your account, all forms, and all data, or you can manually delete the data within your submissions section for each form. By doing it this way, you will not be deleting all of your forms or your 123 Form Builder account, as you may want to come back and use your 123 Form Builder account in the future.

As per Article 17 of GDPR (Right to erasure, Right to be forgotten law) you can send us a request to delete your personal data. Request to erase any personal data we hold about you, as the data subject.

For compliance purposes, you should consider downloading all the data before moving forward with the full deletion of your data because the data cannot be recovered.

How to delete personal information from Google

Details about your 123 Form Builder account can still be shown in Google search results. This is due to Google’s cache system, data and images can still be displayed in search results on Google, even when the content was erased on a website.

Google indexes pages on the internet and makes them available to what the world is searching for. Even if the data was removed from the website in question, the results in Google can still appear.

Following their indexing process, the deletion process on Google can take some time. If you need this information quickly erased, use Google’s URL Removal tool to request that the content be removed right away. Provide Google the URL where your information is still public.

That’s it! To request the deletion of your 123 Form Builder account, send us an email at


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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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