How to change the favicon of your 123FormBuilder account?

A favicon is a tiny icon displayed in the browser tab where the webpage is opened. It usually has the extension .ico and is used for branding the content of the webpage. You can change the favicon of your 123FormBuilder account with one of your own.

To change the favicon of your 123FormBuilder account, you need the Professional plan. Here’s how you can change the favicon:

1. Log in to our form builder and go to My AccountChange Account Details.

Account details

2. Afterwards, scroll down to the last line, paste the URL of your favicon in the Favicon URL box and hit Save.


Reload the page so your favicon will replace the default one. Find the Refresh button of your Internet browser, click it and you’ll see your favicon immediately.

Favicon displayed

Important Note

The proportions of a favicon are 16 pixels in width and height (16×16).


  1. Hi there, I must admit that I’m a bit confused by the favicon feature. It suggests that the customer will somehow end up on a branded 123 page. Where does this happen? I had assumed that the customized forms provided by 123 were imbedded in our own domain. Does the customer go to a 123 page if using 123 as payment gateway order form?

    1. Hello Shannon,
      The favicon is a custom feature to further improve your form and give it a personal touch. When you publish the form on your specific website, the people completing it will not be redirected to our 123FormBuilder platform or see our backlink in the browser. If you have a form that allows payments, he will be redirected to the Payment Processor you have opted for and further complete the payment. If you have more questions please contact our support team by sending an email at

  2. With the diamond plan are we able also to put our own logo in the form, at the top and bottom, instead of seeing yours? Thanks!

    1. Hello Andreanne!

      Yes, you can customize your forms however you want in the SettingsThemes section. Also, you may use domain aliasing and the custom favicon URL option to further brand and style your forms.

      For further assistance, don’t hesitate to contact our Support Team at or via our contact form.


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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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