Error: The record could not be created in the [ObjectName] object. Reason: required fields are missing: [Field name] | 123FormBuilder

The "required fields are missing" error indicates that there is a required field in your Salesforce object that has not been mapped or has… Read more

Error: Value does not exist or does not match filter criteria

When/Why does it show up? The Salesforce default error message for an invalid filter lookup data is "Value does not exist or does not… Read more

[AppExchange – 123FormBuilder] Field Types

Salesforce Field Label 123 Field Label Lookup Has to be mapped with a lookup you create under the Lookup tab. Checkbox Multiple Choice Currency… Read more

[AppExchange – 123FormBuilder] Forms for Salesforce Communities

With Salesforce Communities you can create a secure community and engage directly with your customers, partners, or employees. So let’s take a look at… Read more

[AppExchange – 123FormBuilder] How to map form fields with Salesforce fields?

To map form fields with Salesforce fields, make sure you are on the Object mapping section of your Salesforce integration. Then choose a Standard… Read more

[AppExchange – 123FormBuilder] Prefill single choice and multiple choice form fields

In order for the prefill to work on choice fields, the API Name of the Salesforce field values has to be identical to the… Read more

[AppExchange – 123FormBuilder] How to update records in Salesforce?

When you use the Update all existing records option under Action to perform, you first have to select a lookup field. This means that… Read more

[AppExchange – 123FormBuilder] Lookup fields

By using a lookup field, you can search specific information within a Salesforce object and return the content of a field, a record ID,… Read more

[AppExchange – 123FormBuilder] Prefill forms in Salesforce Communities

A form published on a community page can be automatically prefilled with the username or email of a logged-in user pertaining to that community.… Read more

[AppExchange – 123FormBuilder] Refresh token for 123FormBuilder app

123FormBuilder is an OAuth-enabled connected app integrated with Salesforce. It can access a subset of your Salesforce data after you explicitly grant app permission… Read more

Error: Insufficient Privileges: You do not have the level of access necessary to perform the operation you requested | 123FormBuilder

After installing the 123FormBuilder app and assigning the license, Salesforce users need to find our app in App Launcher and access the app in… Read more

Error: The record could not be created in the Attachment object ? how do I fix it?

Why does it show up? When creating an Attachment in Salesforce, the body of the Attachment is a required field.Therefore, if you get this… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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