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I can’t see the 123 Form Builder – Facebook tab on mobile. Why?

Unfortunately, Facebook doesn't allow customized tabs to be displayed on Facebook pages for Android Apps, iPhones, iPads, or the Facebook mobile site.

My 123 Form Builder – Google Drive integration fails to work. Why?

If your 123 Form Builder - Google Drive integration fails to work, check that all your form fields are labeled. If at least one… Read more

What account limits are reset monthly and when?

The only account limit that is reset monthly is the submissions limit. Unfortunately, other limits such as the file storage do not get reset… Read more

How to manage 123FormBuilder account subscriptions?

Once you have created a paid subscription on our platform, you can start using all the available features included in your plan. You will… Read more

How does 2Checkout handle 123FormBuilder subscriptions?

2Checkout is the payment processor we use to charge our paying subscribers. It's best known to serve and deliver eCommerce services to individual customers… Read more

How many login attempts does 123FormBuilder allow?

We allow four login attempts, to prevent accounts from being abused by other people. If you fail to type in the correct password on… Read more

Masked Data Field

The Masked Data field allows form respondents to type in a combination of alphanumeric characters. As they type, the text is replaced by asterisks… Read more

Electronic signature

123 Form Builder is a free online form builder that gives you the ability to create electronic forms online of any kind and add… Read more

Star Rating

Use the Star Rating field to get feedback on your products/services from form users. In the form submission, you will get the number of… Read more

Terms of Service

Use the Terms of Service field to request user agreement. While in your Form Editor, go to the Specific Fields panel and drag the… Read more

Can I publish two forms on the same web page?

Yes, you can. Keep in mind that the Knowledge Base refers to forms published on regular web pages, using the Publish → Embed option. If… Read more

How to downgrade the 123 Form Builder application for Wix?

If you need to cancel the subscription for the upgraded version of the 123 Form Builder app for Wix, follow the steps below: 1.… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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