Introduction

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Password Field

The Password Field allows form respondents to type in a combination of alphanumeric characters. As they type, the text is replaced by asterisks or… Read more

Electronic signature

123FormBuilder is an free online form builder that gives you the ability to create web forms of any kind and add electronic signatures to… Read more

White Label Form Builder

With our white label form builder solution, you can fully brand your 123FormBuilder account and provide your own form building service to your customers.… Read more

Star Rating

Use the Star Rating field to get feedback on your products/services from form users. In the form submission, you will get the number of… Read more

Terms of Service

Use the Terms of Service field to request user agreement. While in your Form Editor, go to the Specific Fields panel and drag the… Read more

Can I publish two forms on the same web page?

Yes, you can. Keep in mind that the Knowledge Base refers to forms published on regular web pages, using the Publish → Embed option. If… Read more

How to downgrade the 123 Form Builder application for Wix?

If you need to cancel the subscription for the upgraded version of the 123 Form Builder app for Wix, follow the steps below: 1.… Read more

Multiple Fields on the Same Row

You can add more than one field on the same row. This feature helps you structure forms precisely as you wish. Click and hold the… Read more

I don’t receive form submissions in my Inbox. Why?

Firstly, be sure to check your Spam and Trash boxes. If submissions aren't there, check if you've got the proper form configuration. Here are… Read more

I’m using custom email templates and I get the wrong form content in my submissions. Why?

The most probable cause for this is the fact that you've got several templates in your Email Templates section and that they are not… Read more

My custom email template does not work. Why?

There are two main reasons why email templates might look weird in your inbox:1. Form fields have been changed. When building a custom email… Read more

Can I use my own CSS to make the form look like my website?

Yes, you can use your own cascading style sheet (CSS) to customize the look of your contact form. Styling forms with CSS is a… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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