Introduction

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What happens to my account if I downgrade?

After you have downgraded your 123FormBuilder account, some of the advanced features will be automatically disabled. Other features will not be automatically disabled, so… Read more

Can I embed my online form into an email?

No, you cannot. Especially if you intend to receive submissions this way. Even though we encourage the use of JavaScript to embed forms on… Read more

Is 123FormBuilder supported on Android?

Yes, the 123FormBuilder form builder runs on any Android phone device (no tablets, for the moment). Use this app only if you already have… Read more

How to change favicon of 123FormBuilder account?

A favicon is the tiny icon displayed in the browser tab where the webpage is opened. It usually has the extension .ico and is… Read more

Multi-Factor Authentication Login

By default, you log into your 123FormBuilder in a one-step verification process: your username and password. If you want to increase the security of… Read more

I can’t see the 123FormBuilder – Facebook tab on mobile. Why?

Unfortunately, Facebook doesn't allow customized tabs to be displayed on Facebook pages for Android Apps, IPhones, IPads or the Facebook mobile site.

My 123FormBuilder – Google Drive integration fails to work. Why?

If your 123FormBuilder - Google Drive integration fails to work, check that all your form fields are labeled. If at least one form field… Read more

What account limits are reset monthly and when?

The only account limit that is reset monthly is the submissions limit. Unfortunately, other limits such as the file storage do not get reset… Read more

How to manage 123FormBuilder account subscriptions?

Once you have created a paid subscription on our platform, you can start using all the available features included in your plan. You will… Read more

How does 2Checkout handle 123FormBuilder subscriptions?

2Checkout is the payment processor we use to charge our paying subscribers. It's best known to serve and deliver eCommerce services to individual customers… Read more

I can’t find the Plugins tab in WordPress for the 123FormBuilder plugin

It's important to distinguish the difference between WordPress.com and WordPress.org, as they are not the same thing. The first one offers hosting services and… Read more

How many login attempts does 123FormBuilder allow?

We allow four login attempts, to prevent accounts from being abused by other people. If you fail to type in the correct password on… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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