Generic selectors
Exact matches only
Search in title
Search in content
Why is my account suspended?

Collecting and managing data is a huge responsibility. 123 Form Builder is here to help you collect the data you need as easily as… Read more

How to access our EU datacenter?

123 Form Builder is hosted on Amazon servers with data centers across the US and EU. Our main platform is already GDPR-compliant. However, if… Read more

How do I request to permanently delete my 123 Form Builder account?

To permanently delete your account, send us your request at from the email address associated with the account. Once we receive the request, we permanently… Read more

How to view and download your 123 Form Builder invoices

In this article, we illustrate how to manage your payment details associated with your subscription and how to view and download your invoices. When you… Read more

I don’t receive form submissions in my Inbox. Why?

First, be sure to check your Spam and Trash boxes. If submissions aren't there, check if you've got the proper form configuration. Here are… Read more

White Label Links, Mentions and Help Section

123 Form Builder links & mentions This is where you define what links and mentions can be kept from our end on the white… Read more

White Label System Emails

These instructions apply to the white label version of 123 Form Builder. The sender name & sender email are mandatory and will be applied… Read more

White Label Form Customization

This section covers the form view style and features of the white label package by 123 Form Builder. Default Form theme You can set… Read more

White Label Platform Customization

The platform can be customized through the use of custom CSS and JavaScript. CSS for advanced Platform styling This CSS applies to the entire… Read more

White Label Welcome Page

This page prefaces the actual login page of your white label form builder and contains a heading, description, optional banner image, and action button… Read more

White Label General Customization

123 Form Builder offers a white label form building package for companies that wish to integrate form building capabilities to their system. By white… Read more

Change the account’s language

Our platform is available in the¬†following languages: English Spanish Portuguese Russian French Dutch Deutsch First, sign in and then click the down arrow next… Read more


Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

Can't find what you're looking for?