Account & Login

What can I do with Product/Service field?

The Product field can help you create customized forms allowing your customers to select and purchase products or services without leaving the form. You… Read more

High bounce rate for emails

According to our Terms of service, forms with high email bounce rates will be limited for abuse. In order to bring more clarity on… Read more

How to create a double opt-in flow using approvals

You can create a double opt-in flow using Approvals in order to verify if the submitted data is correct and/or confirm respondent's identity. In… Read more

How to create a price configurator form

If you are looking to automate the offer request process, this article will help you create a price configurator form. Let's take an actual… Read more

Browsers supported by 123FormBuilder

123FormBuilder is constantly developed to support the latest and stable web browser versions. We highly recommend updating your browser to the latest version to… Read more

Can I log in with my Google ID and password?

Yes, you can log in using an open ID. We offer the possibility to connect your Facebook and Google+ accounts. Select your username in… Read more

Can I set form emails to display my own timezone?

Yes, you can set your own timezone in your form builder account. Go to My Account → Change Account Details. In the dropdown labeled… Read more

Choosing the right field type for building your form

123FormBuilder is equipped with all the field types you need to build your form. In this article, you will learn how to choose the… Read more

Does 123FormBuilder provide ready-to-go login systems?

No. We are a web form & survey building service used for data collection and we do not offer a feature for creating login… Read more

Global sharing options and restrictions on 123FormBuilder

The Account Owner can access My Account to limit the sharing capabilities for Group Admins and Standard Users within the form builder. The available… Read more

How does 2Checkout handle 123FormBuilder subscriptions?

2Checkout is the payment processor we use to charge our paying subscribers. It's best known to serve and deliver eCommerce services to individual customers… Read more

How many login attempts does 123FormBuilder allow?

We allow four login attempts, to prevent accounts from being abused by other people. If you fail to type in the correct password on… Read more

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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