Form Configuration

My 123FormBuilder form is set to accept submissions from my country but I can’t access it. Why?

Some situations might occur when your form is set to accept submissions (only) from your country. Sometimes, you might not be able to view… Read more

Password Protection on 123FormBuilder

In the form builder, in Security → Form Password Protection you can set a password for your form. Share it with your target audience… Read more

Resend notifications every time the submission is edited with your form builder

Users can update their submissions when the option Allow respondents to edit delivered submissions at a later time is enabled on your form. This feature allows… Read more

Send specific data of your forms to Google Drive with 123FormBuilder

When you integrate with Google Drive all the data is imported in the form's spreadsheet. Sometimes you need only certain information about your users.… Read more

Setting Up Notifications in 123FormBuilder

Setting up notifications in our form builder is an easy process and we offer multiple customization options. We know that things have changed quite… Read more

Should I send email notifications in HTML or as plain text on 123FormBuilder?

The difference between HTML emails and plain text emails is the fact that the former contains HTML code + text, whereas the latter contains… Read more

How to set up Gmail SMTP with 2-Step Verification On Your Forms

https://www.youtube.com/watch?v=WrFAXaPvQEw To configure your SMTP email server with Gmail, you need to enable 2-step Verification on your Google account and use an app password… Read more

Tracking the form activity on 123FormBuilder with Google Analytics 4

To track the form's activity with Google Analytics, go to the Publish section of your form. Under Tracking, you can find connect your Google… Read more

What are custom recipients and how to use them on 123FormBuilder?

With custom recipients, you can send email notifications to different addresses by using conditional logic. This feature is especially useful for users/companies that receive… Read more

What are partial answers with deduction for online quizzes on 123FormBuilder?

In order to use this option, you firstly have to create a quiz form. If you want to enable partial answers with deduction, head… Read more

What are partial answers without deduction for online quizzes on 123FormBuilder?

In order to use this option, you firstly have to create a quiz form. If you want to enable partial answers with deduction, head over… Read more

What type of notifications can be triggered at form submission?

There are seven types of email notifications that can be triggered when the form is sent. You can choose your preferred template from the… Read more

1...34567...9

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

Can't find what you're looking for?