Form Configuration

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How to send notifications in HTML format or as plain text on 123FormBuilder

You can set up all of your notifications to be sent in HTML format or as plain text in the form builder. This includes… Read more

Can I receive my email notifications in PDF on 123FormBuilder?

Yes, you can choose to receive a copy of the email notification in PDF. In your form builder account, head over to the Notifications… Read more

How to include timestamps in emails with our Reference ID feature on 123FormBuilder

A timestamp is a sequence of characters or encoding information that details the date and time an operation was made. You can include timestamps… Read more

What are custom recipients and how to use them on 123FormBuilder?

With custom recipients, you can send email notifications to different addresses by using conditional logic. This feature is especially useful for users/companies that receive… Read more

How to include images in email notifications for your 123FormBuilder forms?

Make your emails stand out by adding images to them. Follow the steps below to successfully add an image to the email notification of… Read more

Can I integrate HTML tags in my email templates on 123FormBuilder?

Yes, you can integrate HTML into your template. In the form builder, select your form, click Edit form and from the side menu select… Read more

Can I delay emails on my 123FormBuilder web forms?

Yes, you can delay emails. In the form builder, choose your form and go to the Notifications section of your form. There, you will… Read more

Can I attach files to my email templates from my form editor?

Yes, you can attach files to email templates. In the Notifications section of your form, select your email template. At the end of the template's Body, you will… Read more

Setting Up Notifications in 123FormBuilder

Setting up notifications in our form builder is an easy process and we offer multiple customization options. We know that things have changed quite… Read more

I cannot activate my SMTP for email notifications on 123FormBuilder. What to do?

If you receive the error message "The SMTP information you have provided is incorrect" or anything similar, while trying to activate the SMTP feature… Read more

How is my 123FormBuilder form data secured and processed?

123FormBuilder is actively taking all the measures needed to keep your form data secured. We host our data on AWS (Amazon Web Services) and… Read more

How to add Google Analytics conversion tracking on the Thank You page of your online form?

To add Google Analytics conversion tracking on the Thank You page of your online form, follow the steps below: 1. Follow our step-by-step guide… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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