How to make your forms GDPR compliant with 123FormBuilder

As you all know, the GDPR laws apply to all organizations that process the personal data of EU citizens, even when not operating in the EU territory. This includes all form data you collect with the forms and surveys you build using our form builder. Since most web forms are designed to collect personal information, you need to make the forms compliant. This is a mandatory requirement for any company that has access to personal data.

The GDPR laws protect personal information such as names, phone numbers, addresses, and locations.

Best practices

  • Allow users to correct and/or update their own data. Enable the edit submission feature.
  • Send a copy of the completed form to the sender.
  • Upon request, form users should be able to contact you whenever they want. Include your contact details on the form. Read more about the “right to be forgotten” law.
  • Use multiple-choice fields to state your conditions and receive your users consent.
  • Explain why you need their personal data.
  • Add terms of service fields where you list your Privacy Policy and other details. Do not use the “Checked by default” option. The user must select the checkbox.
  • Enable the Reference ID to better track your user’s submissions.

Important Note

After you publish/share your form, any new changes to your GDPR form fields will cancel the consent.


Explain why you need their personal data:

  • This form collects your name and email address to keep track of [your activity].
  • This form collects your email address so that we can add you to our newsletter list.
  • The collected information is used for advertising purposes.
  • The collected data will be used for research/ to plan an event /to communicate with you.

Create a Privacy Policy:

  • I consent to allow my data to be used for [… ]
  • I consent to receive newsletters about [… ]
  • [Company] has my permission to store and process my personal data.

Our platform is GDPR-compliant. However, if you prefer all your data to be hosted in the EU, please signup and use our EU site.

Read more about the 123FormBuilder GDPR Compliance here.

Tips & tricks

We have launched a new field to help you make sure that the form is GDPR compliant and you get the agreement from your respondents – GDPR agreement field.

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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