Form Configuration

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Autosave progress for respondents

What is autosave progress? In Advanced section, under Submissions tab, you have available a new feature called Allow autosave progress for all respondents.… Read more

Autosave progress FAQs

How can I disable or enable this option? Allow autosave progress for all respondents can be enabled or disabled by going to Advanced section.… Read more

High bounce rate for emails

According to our Terms of service, forms with high email bounce rates will be limited for abuse. In order to bring more clarity on… Read more

JS tips – Additional formatting options for field inputs

Our form builder offers you the possibility to apply diverse formats and validation options to your fields. For example, the Phone field will automatically… Read more

How to add a DKIM signature to email notifications?

What is DKIM? DKIM (Domain Keys Identified Mail) is a standard email authentication method that adds a digital signature to outgoing messages. Receiving mail… Read more

Setup steps for DKIM signatures

What are DKIM signatures and who are they for? DKIM (Domain Keys Identified Mail) is a type of digital signature that can be added… Read more

Multiple language forms with 123FormBuilder

When you access the Language section of your form for the first time in our form builder, you'll first notice the default language. This… Read more

Can I add a custom JS script to my form?

Yes, you can. From the Form Editor, go to the Advanced → Form tab. Afterward, tick the option Add a JS script to your… Read more

Can I add more than one autoresponder to my 123FormBuilder form?

You can add more than one autoresponder to your 123FormBuilder form. Once you have accessed the Editor for your form, click on Emails. By… Read more

Can I create rules based on the selected language on a 123FormBuilder form?

If you use multiple language forms in the form builder, you can add rules that affect the form depending on the language your submitters… Read more

Can I attach files to my email templates from my form editor?

You can attach files to your email templates. In the Emails section of your form, select the email template you are interested in. At… Read more

Can I limit form submissions from the same IP on 123FormBuilder?

IP limitation helps prevent spam users and restricts the number of submissions made from the same IP. By default, users can submit your form… Read more


Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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