Form Configuration

JS tips – How to prevent copy-pasting in input fields

Imagine a scenario where you're collecting specific data through an online form, and you want to ensure that users manually enter their responses instead… Read more

Set up your form status

You can easily set up your form status by using our brand new section, Schedule. The Schedule section can be found under Set up.… Read more

Set up a specific start date & end date for your form

You can set up a specific start date & end date for your form directly from Schedule section. Schedule section can be found under… Read more

Set you form active on certain days of the week

You can set up your form to be active on certain days of the week directly from Schedule section. Schedule section can be found… Read more

Deactivate your form

You can set up your form to be inactive directly from Schedule section. Schedule section can be found under Set up section. By default,… Read more

Set you form active only for you & your team

You can set up your form to be active only for you & your team directly from Schedule section. Schedule section can be found… Read more

Autosave progress for respondents

What is autosave progress? In Advanced section, under Submissions tab, you have available a new feature called Allow autosave progress for all respondents. https://youtu.be/EI4SAoaGu5Y… Read more

Autosave progress FAQs

How can I disable or enable this option? Allow autosave progress for all respondents can be enabled or disabled by going to Advanced section.… Read more

High bounce rate for emails

According to our Terms of service, forms with high email bounce rates will be limited for abuse. In order to bring more clarity on… Read more

JS tips – Additional formatting options for field inputs

Our form builder offers you the possibility to apply diverse formats and validation options to your fields. For example, the Phone field will automatically… Read more

How to add a DKIM signature to email notifications?

What is DKIM? DKIM (Domain Keys Identified Mail) is a standard email authentication method that adds a digital signature to outgoing messages. Receiving mail… Read more

Setup steps for DKIM signatures

What are DKIM signatures and who are they for? DKIM (Domain Keys Identified Mail) is a type of digital signature that can be added… Read more

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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