Documentation

Password Protection on 123FormBuilder

In the form builder, in Security → Form Password Protection you can set a password for your form. Share it with your target audience… Read more

My reports contain more messages than the Submissions table does on 123FormBuilder. Why?

By default, the Reports section takes into account all the submissions ever received. When you delete entries from the Submissions section in your form… Read more

123FormBuilder and NationBuilder Integration

NationBuilder is a community organizing system, offering solutions for NGOs, activists, and political parties, such as signing new members and volunteers, establishing agendas, and… Read more

My 123FormBuilder form reports display inaccurate data. What to do?

Form reports display inaccurate data whenever you change the choice fields of your form, but haven't updated the reports themselves. If you change the… Read more

Resend notifications every time the submission is edited with your form builder

Users can update their submissions when the option Allow respondents to edit delivered submissions at a later time is enabled on your form. This feature allows… Read more

Send specific data of your forms to Google Drive with 123FormBuilder

When you integrate with Google Drive all the data is imported in the form's spreadsheet. Sometimes you need only certain information about your users.… Read more

Setting Up Notifications in 123FormBuilder

Setting up notifications in our form builder is an easy process and we offer multiple customization options. We know that things have changed quite… Read more

Should I send email notifications in HTML or as plain text on 123FormBuilder?

The difference between HTML emails and plain text emails is the fact that the former contains HTML code + text, whereas the latter contains… Read more

Star Rating on 123FormBuilder forms

You can use the Star rating field to get feedback on your products/services from your respondents. In the Submissions section of the form builder,… Read more

123FormBuilder and FreshBooks Integration

Use the 123FormBuilder - FreshBooks integration to create invoices or estimates in your FreshBooks account upon form submissions. Setting up your FreshBooks integration 1.… Read more

How to set up Gmail SMTP with 2-Step Verification On Your Forms

https://www.youtube.com/watch?v=WrFAXaPvQEw To configure your SMTP email server with Gmail, you need to enable 2-step Verification on your Google account and use an app password… Read more

Step by step guide on Stripe Checkout integration with 123FormBuilder tool

Our form builder comes equipped with a wide range of features for creating powerful forms and is the go-to solution if you want to… Read more

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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