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I get an error when I open the CSV file from 123FormBuilder. Why?

This happens when you access the download link from a different browser than the one in which you are logged in to your form builder account on 123FormBuilder.com.

For example, let’s say that you normally use browser A when working with your forms. But browser B is set as default for opening email links. The download link will not work, because it will open up in browser B, whilst you are authenticated on your 123FormBuilder account in browser A.

Therefore, make sure that you are logged in to your 123FormBuilder account in the same browser in which the download link opens.


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2 comments

  1. I cannot seem to open the link for the download csv. Can you please send me the Submissons info in an excel spreadhseet….

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Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
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You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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