Generic selectors
Exact matches only
Search in title
Search in content
How can I interpret Insights data?

You've created your 123FormBuilder form and shared it with your respondents. Now you have gathered some views, even some submissions on your form. But… Read more

Why don’t I have access to Insights?

Insights - paid section Beginning with 22th of March 2023, we've released some powerful features for Insights section. If your pricing plan is below… Read more

High bounce rate for emails

According to our Terms of service, forms with high email bounce rates will be limited for abuse. In order to bring more clarity on… Read more

Premium icons & informing banner

We have introduced a new feature for you that comes in your help, especially for users on Free/Starter/Silver pricing plans. Premium icons All fields… Read more

Estimated time to complete the form

We have a new feature available for you in order to make your forms more successful: Estimated time to complete the form. You may… Read more

JS tips – Additional formatting options for field inputs

Our form builder offers you the possibility to apply diverse formats and validation options to your fields. For example, the Phone field will automatically… Read more

How to create a double opt-in flow using approvals

You can create a double opt-in flow using Approvals in order to verify if the submitted data is correct and/or confirm respondent's identity. In… Read more

How to create a price configurator form

If you are looking to automate the offer request process, this article will help you create a price configurator form. Let's take an actual… Read more

How to retrieve form and submission data through API?

If you need to automate your data collection processes, and retrieve collected data or perform various tasks related to your 123FormBuilder account without manual… Read more

Button-like choices

We know it is important for you to have an interactive and easy to fill out form, so we have one of the coolest… Read more

How can Insights section help me?

What is Insights section? With our Insights section, you can now review relevant analytics related to your form. Insights section is meant to help… Read more

How to add a DKIM signature to email notifications?

What is DKIM? DKIM (Domain Keys Identified Mail) is a standard email authentication method that adds a digital signature to outgoing messages. Receiving mail… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

Can't find what you're looking for?