Documentation

How to provide respondents with a Submission Summary

The Submission Summary feature is an excellent way to provide form respondents with a record of their submissions. This feature allows respondents to download… Read more

Inline editing for your form fields

We're excited to announce a major enhancement to 123FormBuilder: the new inline editing feature! This update streamlines the way you create and edit forms,… Read more

Switch between field types

Have you ever added a field to your form, and spent time customizing it, only to realize that another field type would better suit… Read more

Can respondents download a PDF after submitting the form?

Yes, from now on, form respondents can download a PDF right after submitting your forms! The Download PDF option allows you to offer downloadable… Read more

Customize Folders with Colors and Icons

Now you can add a personal touch to your folder system by customizing each folder with unique colors and icons. The ability to set… Read more

Stock control for the Product field

We are thrilled to present a powerful new feature on 123FormBuilder: Stock control for the Product field. This addition is designed to help you… Read more

JS tips – How to prevent copy-pasting in input fields

Imagine a scenario where you're collecting specific data through an online form, and you want to ensure that users manually enter their responses instead… Read more

Archive section

The Archive section is meant to help you keep an organized My Forms section. We've noticed there is a need to keep old forms… Read more

How to create a template

You've asked, we have listened! A new feature is available in My Forms, called Save as template. Now you can easily save a form… Read more

How to quickly submit multiple forms with the Fill Again feature

The Fill Again feature is designed to make submitting multiple entries quicker and easier than ever before. Whether you're managing surveys, event registrations, or… Read more

How to set up the new Thank You Page

We are excited to announce the release of our revamped Thank You page, now available for all new forms created starting from May 23rd,… Read more

New PayPal Standard integration

New PayPal Standard integration Starting with mid of June 2024, PayPal Standard integration will go through an updated flow. As such, for existing setups… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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