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Why is my account suspended?

Collecting and managing data is a huge responsibility. 123 Form Builder is here to help you collect the data you need as easy as… Read more

Why is my form asking me to log in?

Your form asks you to log in to your 123FormBuilder account if its activity is set to “Active only for me”. With the Active… Read more

How to add a custom sender address to an email notification

Setting up notifications in 123 Form Builder is an easy process and we offer multiple customization options. By default, we send email notifications from noreply@123formbuilder.com. In… Read more

Create AgileCRM contacts with 123FormBuilder entries

With Agile CRM you can manage your contacts and leads data. This CRM provides your company great business management solutions. In this article, we… Read more

Create Trello cards with 123FormBuilder

Trello is a great tool to organize your project, events and plan your daily tasks. Use 123Formbuilder submissions to create tasks and ideas and… Read more

Turning submissions into Asana tasks

Asana is a great tool to organize your team and track their work. 123FormBuilder submissions can integrate with this great task management tool. This… Read more

Wix Starter Plan Features

The Wix Premium Starter plan is designed for Wix users. This subscription is managed by Wix. It offers many benefits and allows access to… Read more

Free Plan Features

123FormBuilder is a user-friendly web form & survey builder for any type of business. There are three standard plans to choose from: Free, Individual… Read more

Individual Plan Features

123FormBuilder offers different types of upgrade options to cover various businesses. In this article, we will enumerate all the Individual plan features. Account Features You… Read more

Team Plan Features

Account Features You can create 15 forms within your account. You can buy 5-forms bundles if you need more. Add 2 sub-users to your… Read more

How to filter entries based on the payment status?

You can filter your submissions to display form entries that meet specific criteria. Advanced filters allow you to view only the information that is… Read more

How to access our EU datacenter?

123 Form Builder is hosted on Amazon servers with data centers across the US and EU. Our main platform is already GDPR-compliant. However, if… Read more

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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