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I get the error The set of choices must be unique. What to do?

The set of choices must be unique error error appears on single choice, multiple choices and dropdown fields.  The actual text of the error… Read more

How to display forms as a button on Wix

In this article you will learn how to display forms as button on Wix. Once the button is pressed a lightbox opens the form. Lightboxes are… Read more

Is there a free trial period for 123FormBuilder?

Yes there is. Recently we started giving trials to our users to test out paid features. How it works? First you need to contact us via… Read more

Browsers supported by 123FormBuilder

123FormBuilder is constantly developed to support the latest and stable web browsers versions. We highly recommend updating your browser to the latest version to have… Read more

How to apply custom CSS to your form

123FormBuilder offers many build-in theme options that you can choose from. Basically, you can change just about anything on your web form, from text… Read more

How to transfer forms from an account to another

At request, we can transfer forms from a 123FormBuilder account to another. Before making the transfer There are a few things you need to check:… Read more

Number Widget

When you first access the Reports section for a form, you see the default report, that contains all form fields, shown in pie charts,… Read more

Likert scale field

A Likert scale field is a rating system, used in survey forms, that aims to measure people's attitudes, opinions, or impressions. Form users are… Read more

Repeatable container field

In this article we will talk about the repeatable container field. This type of field is used to group a set of fields that repeats… Read more

Step by step guide on Worldpay integration

Wordpay allows you to accept payments directly on your online order form, without redirecting away from the page. Users will enter their payment details… Read more

How to import submissions on your form

Your form submissions are stored on our servers and are available to you in the Submissions section. You are able to import submissions on… Read more

Setting up the PDF embed field

The PDF embed field allows you to incorporate pdf files into web forms and form respondents are able to scroll through the document. While… Read more

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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