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Can I use a floating button on side of the page?

Yes. You can choose to publish the form as a Floating Button from the Publish section -¬†Embed - Lightbox. Afterward, you can customize your… Read more

Can I publish my form on a Sitefinity website?

Yes, we've got a plugin for Sitefinity. Download and install it, then publish your web forms on your Sitefinity website. Here are step-by-step instructions… Read more

How to change the Facebook tab name?

To change the name of the Facebook tab where your form is published, go to the Admin Panel of your Facebook page and hit… Read more

Why is the Inline HTML publishing option not listed?

The Inline HTML publishing method was removed because it is deprecated. It will not support advanced features¬†such as file upload fields and social media… Read more

Can I publish more than 5 forms on Facebook?

Yes, you can. If you want to publish a sixth form on your Facebook page, use our Pro-App for Facebook. The tab icon is… Read more

The browser returns a security error for the page where my form is published. What to do?

That browser security error occurs for several reasons. If your browser says that the web page where your form is hosted is unsecure, check… Read more

How to publish my form with Dreamweaver?

If you edit a website in Dreamweaver, you will need to publish the form using the Javascript option (Publish - Embed tab). Copy the… Read more

Published using the iFrame option, my form doesn’t show correctly in all browsers. Why?

In some cases, JavaScript can't resize the iFrame and your form is hence displayed incorrectly. This can be solved by adding the correct heading… Read more

An orange box keeps showing up on my Facebook page. What to do?

The box that you are seeing is an administration box. You are the only one who can see it because you are the administrator… Read more

How can I publish more than one form on the same Facebook page?

You can publish up to five forms on the same Facebook page, using the 123 Form Builder application for Facebook. See how to publish… Read more

After submission, users are taken to your Thank You page. Can I change that?

Yes, you can redirect users to your own page. Go to the Thank You page section and choose Redirect to a webpage. There you… Read more

What is the best way to publish my form?

The best way to publish a form is with the JavaScript publishing option. However, the choice depends on your needs and preferences. If you… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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