Form submission problem

Ohio 45238

Asked on July 18, 2023 4:36 PM

When I test this new form .. I fill out the information and everything is working fine EXCEPT when I go back to the form … all the information is still in the fields. I reload the page and all the information is still there.

Georgiana B

Answered on July 18, 2023 4:49 PM

123FormBuilder Support
Thank you for your message. 
We recently launched our Autosave progress for respondents feature, 
When your respondents start filling in your form, but for some reason, they do not submit it, we are storing in their web browser the answers they have provided for 15 days. If your respondents come back to the form using the same browser, then we are automatically retrieving the info they have provided so far, so they wouldn’t have to start from scratch.
Of course, this option can be disabled from the Set up->Advanced->Submissions tab
If any other assistance is needed, feel free to let us know.