Boosted autoresponders for your web form

Two new 123FormBuilder features have been implemented and await to be used in your projects. They both concern your web form autoresponder – the reply sent to your form visitors after submission. You can now integrate HTML/CSS code within web form autoresponders and set up rules that will assign customized replies to submitters, based on submission content.

Autoresponders speak HTML

HTML/CSS code is now supported within web form autoresponders. The plain text ‘thank you’ message that visitors receive after form submission can now be customized in terms of appearance, using basic or sophisticated lines of code.

Visit your Settings -> Notifications -> Confirmation Settings section and tick Send a confirmation message to the sender (autoresponder) to enable web form autoreplies. Press Manage to open the autoresponder lightbox. Create new autoresponder or Edit an existing one. Type in your auto-reply message and let the fun begin!


Select the HTML box below your Email Message text area and start inserting HTML tags and CSS properties and values or use our HTML editor. Use the Preview button to see how your message will appear in submitters’ inboxes. Press Save when you’re done customizing the message.

Autoreplies consider submitted content

Rules can now be set up for web form autoresponders. Based on the data provided by submitters, your web form will send a custom-built confirmation message in reply. This means that your contact form autoresponders will be more to the purpose and more considerate towards your visitors.

To establish autoreply rules, go to your Settings -> Rules section and select the Confirmation Rules tab. Make sure that Send a confirmation message to the sender (autoresponder) is checked. Here, you can choose the default autoresponder (the one that will be sent to the submitter if no specific rule applies).

Press Add Rule to open the Confirmation Rule lightbox. On the first line, establish the rule condition. Select the form field that will trigger reply changes and specify the requirements user input has to meet. On the second line, select the autoresponder that will be sent if this condition is met. (To customize form fields, use the web form editor.)


Add as many rules as necessary. To edit an existing rule, simply click on it to open its customization lightbox. To remove a rule, select it and press Delete Selected. You’ve got direct access to your Autoresponder Manager from the Confirmation Rules section – press Manage, right next to your Default Autoresponder dropdown, to customize your contact form autoresponders.

Optimizing business procedures and improving digital communication through web forms, surveys, polls and online quizzes.


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