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I am missing some account detail information.

Hermann Schachner

Asked on February 19, 2023 3:34 PM

I want to verify that I created my account on your EU site, not on the US site.

Where can I find the respective information in my Account Details?

Georgiana B

Answered on February 20, 2023 2:58 PM

123FormBuilder Support
Hello, 
 
Thank you for reaching out to us. 
 
To easily discover on what database you created your 123FormBuilder account, you simply need to pay attention to the URL that you are using to log in under it. 
 
More precisely, the URL for our US database is: https://app.123formbuilder.com/index.php?p=login
 
While the version for the EU database is: https://app-eu.123formbuilder.com/index.php?p=login
 
I can see that your account is currently on our US database. You can create a new account on our EU database by accessing this URL https://app-eu.123formbuilder.com/index.php?p=new_user&product=
 
In case you need any other assistance, please let us know.