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User Roles

Users are defined depending on the level of access they are given when it comes to Forms and Folders and other Users.

In order of permissions, we have:

1. The Account Owner, who is also the account owner. They overview all aspects of the account settings, and have a permanent role, meaning no other User can edit them.


2. The Super Admin, who has access to all Forms and, to manage them and their results. They can manage all Users from the account, and the forms and folders created by them.


3. Group Admins, who can create and delete Folders, and forms, by default. They also have access to and can manage all Forms created inside their group. They can create new Users, and edit the Permissions for the Users that belong to the same Group, except other Group Admins.


4. Standard Users, who can create and edit Form settings and Form results. Their access to Forms created by other Users can be limited by the super admin, and administrator, or a Group admin. If assigned to a Group, they can only share Forms with Users from the Group.


5. Viewer Users, who can only be given access to submit the Forms and view the Results. They can not share Forms with other Users, nor edit the form settings or access and edit the Who has access list for a form.

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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