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User Management

Only the Account Owner, Super Admin, or Group Admin, can access the Users panel, where they can create new Users. Here is where they can also view the Permissions settings for the Users, where they can give access to Forms or Folders, with the default permissions specific to the User role.

Select the Show more icon next to a user and click on Edit to change user information (Name, Email, Group, User Type). Here you can also reset the password for the user.

Edit user

Hover over a User and click on Set Permissions to grant or remove access to forms and folders. Only users with Admin roles can access the Permissions page. This page offers an overview of all forms and folders that any specific User has access to.

Permissions page

Each section – Form, Settings, Submissions, Reports has got a set of permission levels – No access, View only, View & Edit and View, Edit & Create.

Once a User receives access to a Form or Folder from Users → User → Permissions, their User will appear in the Who has access list for that particular Form/Folder. The permission for each section is set individually from the Who has access list of each form.

Access list

While it doesn’t allow for granular permissions settings, the Permissions page offers:

  • A means for Admin users to have a quick overview of the User and the Forms or Folders they have access to.
  • Another way to give access to Forms to the User (besides the Share option).
  • A means to quickly revoke Form access from specific Users.

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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