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User Management

Click on Edit User to change user information (name, company, email, user type) or to reset the password. You can also rename a company, delete a company or delete a user.

Subaccounts and Subusers

In Permissions, you can grant and remove user access to forms and you can decide how much control users have over their forms. If you create administrator accounts, they can manage the other subaccounts for you and groups of forms (if the options can manage other users and can manage groups are checked in the add/edit user lightbox).

Each section has got a set of permission levels – Form Editor, Settings, Submissions, Reports: No access, View only, View & Edit and View, Edit & Create. The permission for each section is set individually.

Subaccounts and Subusers

Case scenario: If a user creates a Data Table report, but hasn’t got access to Submissions, he/she will not be able to see the content of the created report.

In the subsection Operations Allowed, you can establish whether users are allowed to create new forms, to duplicate or to delete forms.

User Operations

With respect to creating new forms, there are three suboptions that you can use. New forms can be available only to the user that creates them, only to the users from the parent company, or to all users.
Important: The options selected in Operations Allowed have priority over what you have set in Forms Allowed.
Case scenario: You have stopped allowing a user to edit your form. He or her still will be able to delete the form, if the option Allow user to delete forms is checked.

Here is a complete guide on how to manage your subaccounts.

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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