Fair Usage Policy on 123FormBuilder

First things first, what is fair usage exactly? Fair usage is the limit imposed over certain features to ensure the best performance of your forms.

While it might sound strange to establish a limit over the “unlimited” features that we provide in our form builder, we want to make sure that each and every one of our users can benefit from top-quality forms and enjoy all the advantages that our platform has to offer.

That being said, let’s go over our fair usage policy for some of our features:

  • Form fields: 800 fields per form.
  • Rules: 400 field rules and form rules combined per form.
  • Email notifications: for the first 1000 submissions made per form, per day.
  • Upload fields: 50 upload fields per form, with a maximum size of 150 MB per field. However, the total size of the files submitted cannot exceed 1GB.
  • Free, Wix, and Weebly Stater plans have 20 API calls per day.
  • Unlimited API calls per day on our native subscriptions.
  • Bounce rate. If the bounce rate of the email notifications triggered by your form is too high, your account will get limited. This is because a high email bounce rate is sanctioned by Amazon SES and can result in the impairment of the service for all of the platform users.

There are other feature limitations on each plan. For example, on the Basic plan, you can add 10 fields per form. To find out more about the features included in your plan, visit our Features Matrix.

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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