SMTP Server Issue


Asked on November 17, 2022 10:08 PM

When inputting authentication info for SMTP account, it says wrong credentials. I have checked and double checked, I am sure the information is correct.

Georgiana B

Answered on November 18, 2022 12:59 PM

123FormBuilder Support
Thank you for reaching out to us. 
Can you please confirm if your Gmail account has the 2-Step Verification enabled? 
When connecting the SMTP server of a Gmail account, it is required to use this extra layer of security. 
Looking forward to hearing from you.