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Clinics & Hospitals are complex environments with many moving parts. Manual approaches to improve efficiency are no longer sufficient; as sustainability is dependent upon documented quality and outcomes.

Improve Operational Efficiency

How would your clinical operations improve if you had greater operational visibility into the status of staff, patients, rooms, and critical equipment? Without such visibility, patient throughput can be slow.

Improve Patient Experience

Poor patient flow can put both patients and a hospital’s reputation at risk, and can threaten the facility’s financial viability.

Our Solutions

  • Eliminate patient-flow friction.
  • Reduce patient wait times and improve care delivery.
  • Eliminate manual processes to help increase staff efficiency and workflow.
  • Real-time alerts can be sent to a wide variety of workflows and staff-specific devices.
  • Improve operational decision making and workflow optimization through powerful visual analytics.
  • Provide peace of mind to waiting family members through timely and effective communication.

Real-time operational visibility improves patient satisfaction & overall efficiency


Continually optimize patient movement through different stages of care

Business intelligence around wait times, bottlenecks, room utilization, patient-caregiver interactions, "door to doc" times and care delivery location.

Real-time operational visibility improves patient satisfaction & overall efficiency


Overcrowding and long wait times

With many emergency rooms now closed, remaining Emergency Departments (ED) are larger, more complex and overcrowded, compromising care quality and community trust - many patients leave before being seen.


Lower patient wait-times


Improve staff efficiency


Improve turnaround times

Customize alerts and notifications for proactive patient management

Improve clinical processes with optimized staff workflow


Labor costs need to be reined in

Nursing staff is a hospital’s highest cost of labor. It’s difficult to strike the right balance between optimizing nurse performance and maintaining employee satisfaction.


Delivers actionable intelligence, reports, and analytics

Monitor the status and location of staff members while measuring performance, identifying trends, and pinpointing opportunities for process improvement.


Staff satisfaction is declining

Heavy patient loads, smaller staffs, and higher stress levels are leading to dissatisfied nurses and general staffing shortages.


Improves staff satisfaction

Raises staff's overall satisfaction by allowing you to optimize staff levels, improve the efficiency of unit layout, and develop best practices for compassionate, compliant nursing care.


Any workflow documentation is manual

Hospitals want to make clinical process improvements, but are using error-prone, manual methods. Any gathered information is not timely enough to act when it’s most needed.


Eliminates manual documentation

Deliver real-time data that helps you correlate workflow to both acuity and patient satisfaction. You can make staff adjustments on the fly to improve patient care and nurse satisfaction.


Constricted resources

Improving clinical processes and becoming highly efficient is crucial, especially as patient visits increase while number of beds does not. Hospitals must find a way to do more with less and keep patients happy at the same time.


Minimizes variability in the care process

Design staff workflows based on patient-to-nurse ratio, patient-staff interaction time, hourly rounding, and more.


Reduces response time to staff duress requests

Real-time alerts to a wide variety of staff-specific devices ensures real-time response for those difficult situations.

Applications and workflows in clinics & hospitals

Patient management workflow

Configurable workflow starting at patient inquiry, to registration to appointment setting; including time-slotting based on the physician’s availabilities.

Patient Interaction & Treatment workflow

Patient interaction is a question of optimizing data volumes. Adapting and automating standardized workflows empowers healthcare organisations to better leverage their workforce.

Medication & prescription workflow

Medication forms can be created with patient information and the workflow can automatically send a notification to the partner drug-store or email copy to the patient

Compliance workflow

Custom forms and workflows for adherence to any & all types of Legal, Industry & Regulatory compliance (both US & EU standards).

Insurance & Billing workflow

Create automated billing workflows and insurance information request forms.

Transfer & Referral workflow

Create a smart transfer form which doctors can fill automatically with patient information and referral to a specialist. Receive confirmation for transfer or alternatives in case of a patient decline.

Customer Service & Sales workflow

Automate offer and product requests, lead management, sales contract review, document approval and other sales workflows.

Approval workflow

Configure web forms and automate approval workflows for internal approval processes.

IT workflow

Streamline IT workflows for IT support requests, access approvals, change management, and any other IT service processes.

HR workflow

Bring visibility into daily HR operations, automate HR workflows for employee onboarding, administrative assistance, and more.

Case Study - Taking Healthcare Digital

Fortitude Consulting Group helps physician offices, personal trainers and athletic clubs automate processes and digitize operations to save time, improve efficiency and increase focus on patients and clients.

Whitepaper - Practical Use of HIPAA-Compliant Forms

Patients’ private health-related information is regulated in the United States by the Health Insurance Portability and Accountability Act. HIPAA allows a transparent and secure management of PHI, reducing health-care abuse and fraud.