Applying email rules


Asked on January 16, 2023 5:21 AM

Hi – I am setting up emails based on based on triggers within a form. For example if the user indicates that are a particular “type” then they should be sent a specific email. When adding a rule it is not allowing me to save the new rule. When I check your support page it says ” Don’t forget to Save your changes from the Notifications page” but I don;t see where to do that. Can u please advise. Thanks

Georgiana B

Answered on January 16, 2023 5:49 PM

123FormBuilder Support
Thank you for reaching out to us. 
Once the rules are created under the Emails->Add Rules section, you need to return to the main Emails section as seen below, and save your changes by pressing the Save button. 

If you require any other assistance, please let us know.