Issue between 123 and Square


Asked on December 27, 2022 6:17 PM

Can you give me instructions how to remove the request for shipping information when clicking on “Purchase”.

Karla Kulik

Answered on December 28, 2022 7:51 AM

Thank you for reaching out to us.
It is important to mention that when you are using Square as a payment processor, customers are redirected to the Square Checkout page which is hosted on their website and is therefore managed by them.
In this case, we would recommend contacting Square to see if the Shipping details can be removed from the Checkout page.
Thank you for understanding and we’re here if you need further assistance.