I have two 123 accounts. i would like to transfer some forms from one account to another account


Asked on November 15, 2022 12:26 AM


we are thinking about separate forms under the same account and would like to transfer some of the forms to another account. Can this be done? If it can be done, how can it be done?



Sabina G

Answered on November 15, 2022 11:33 AM

123FormBuilder Support
Thank you for contacting us.
It is possible to merge accounts by transferring forms from one to another. The conditions are that the two subscriptions are compatible, so that one account does not have more advanced features that the other. 
So, for example, you can transfer forms from a Gold subscription to a Platinum, or from a Platinum to a Platinum, but you cannot transfer forms from a Platinum to a Gold subscription, as the Gold has less advanced features available.
Can you please share the two accounts you wish to merge?
Looking forward to your response.