Issue with update saves


Asked on August 27, 2022 2:09 PM

I have made updates, published, and previewed this form but when I go to the link, it shows an old version. I am keeping this page open/live because I don’t want to lose the extensive changes made. But I don’t want it to time out on me either. How can I save this revised form?

Simina D

Answered on August 29, 2022 9:47 AM

123FormBuilder Support
Hello Elaine,
Thank you for contacting us.
The changes you make in the editor are being updated automatically on the published form. However, if you let the editor page unattended for too long, the browser session will expire and the changes will not apply. 
You need to make sure you refresh the page each time you return to continue with your editing. 
Please do not hesitate to get back to us in case you require any more information.