Frequently Asked Questions

How to customize the template?

Customizing the Customer Satisfaction Survey with Rules template is a seamless process utilizing the form builder’s drag-and-drop interface. Begin by accessing the template and selecting the “Edit” option. From there, you can tailor the survey questions, add or remove sections, and customize the content to align with your specific customer satisfaction measurement requirements. Additionally, you can incorporate your brand’s visual identity by adding logos and color schemes, providing a personalized touch to the template.

How to publish the template?

Once customization is complete, publishing the template is straightforward. First, click on the “Publish” button to open a new section. Secondly, choose from our various publishing options found here. Whether you integrate it into your website, share it by e-mail, or distribute it through various digital channels, it ensures widespread accessibility for your customers.

How can I collect & manage data?

The Customer Satisfaction Survey with Rules template provides robust capabilities for secure online data collection and management. After the survey is published, respondents can submit feedback. All collected data is automatically organized and securely stored in a database. There, you can easily manage and evaluate submissions, export data for analysis, and even incorporate it with other applications or tools for additional processing.

How can I optimize processes?

Leverage the integrated features of the template to optimize your customer satisfaction measurement processes. Use the collected data to gain insights and make informed decisions. Integrate the survey with other apps, such as customer relationship management (CRM) systems or analytics platforms, to streamline workflow and automate tasks.

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