Customer Loyalty Survey Template

Customer loyalty is important for business, but it’s hard to improve it without the right data. This customer loyalty survey template will help you define the recipe you need to build strong promoters of your brand within your customer base. You can customize this template as easily as 1-2-3 using our secure survey maker that not just collects responses but also aggregates the data into valuable insights through real-time reports.

Customize template

Personalize our prebuilt customer loyalty survey sample in any way you want. With a simple drag and drop tool, you can change anything to your form. For example, resize and rearrange the fields, add more Likert scale statements, and upload your logo and branding elements. Then choose a design theme from our gallery to make your form stand out. Lastly, configure automatic responses for your audience.

Publish template

Reach as many people as you want with your customer loyalty survey, as it can be shared anywhere online with a simple copy and paste. To specify, embed the form code in your website – even as a lightbox pop-up. Alternatively, the form link works on email messages also. Of course, go ahead and find your audience on social media as well, ‘cause most of your brand fans are already there – it’s equally easy. Besides, our survey is mobile-optimized, so it adjusts to any screen format.

Collect & manage data

Every response to your customer loyalty survey goes into a secure database. You can update your data table in the 123FormBuilder dashboard or export it to your computer in multiple formats. Our reporting tools allow you to filter valuable insight that will improve your brand awareness in the long run. Besides, due to 30+ integrations, you can sync the customer loyalty survey with CRM systems or email marketing apps.

Optimize processes

Survey away with a customer loyalty questionnaire that does so much more than just gathering responses. Offer a nice surveying experience, while being instantly notified on email or SMS each time a submission arrives. So start using online surveys today to gather valuable feedback and build better brands!